Transportation Supervisor

WelbeHealth•Carson, CA

6d•$74,613 - $98,489

About The Position

The Transportation Supervisor coordinates transportation services for participants and potential enrollees, oversees vehicle safety, and manages Transportation team staff. As a member of the interdisciplinary team (IDT), this role also collaborates in participant care planning and contributes to whole-person care. The supervisor hires, trains, supervises, and mentors staff; identifies ways to improve efficiency, reduce cancellations, and increase participant satisfaction; and ensures high-quality service for vulnerable seniors. Day-to-day work includes participating in IDT and operational meetings, conducting driver ride-alongs and coaching, addressing performance and conduct issues, overseeing vehicle safety and preventative maintenance, managing fleet documentation and supplies, and overseeing scheduling and operational improvements. WelbeHealth offers medical, dental, and vision coverage; paid time off, holidays, and sick days; a 401(k) with match; and a compensation package that includes base salary and bonus. The listed compensation range is $74,612.76–$98,488.84 USD. Employees are subject to the company’s vaccination policy and must provide proof of vaccination or a vaccine declination form before employment.

Requirements

High school diploma or equivalency; professional experience may be substituted.
Participate in the DMV pull notice and random testing programs for alcohol and controlled substances.
Pass a DOJ/FBI background check and DOT physical exam.
Current valid state driver’s license.
At least four years of experience working in a public or private transportation setting.
At least two years of supervisory experience, with demonstrated ability to mentor and develop team members.
Excellent leadership, organizational, and communication skills in settings with seniors, their families, and IDT members.
Maintain eligibility to drive under WelbeHealth’s commercial auto insurance program. Applicants generally must be at least 25 years old; candidates ages 23–24 may be considered based on driving history and other underwriting criteria. Drivers over age 70 may be required to provide current medical certification.

Nice To Haves

Leadership experience within passenger transportation.

Responsibilities

Manage the Transportation team, including hiring, training, supervising, and mentoring staff.
Attend and participate in IDT meetings, market tactical meetings, and clinic huddles.
Conduct driver ride-alongs to observe performance and provide coaching.
Address performance and conduct issues, including disciplinary actions and PRT escalations, in accordance with policy.
Oversee vehicle safety and preventative maintenance, including PMI oversight, vendor compliance, and routine service and repair scheduling.
Manage fleet documentation and maintain vehicle and market supply inventory and order requests.
Drive operational improvements and oversee scheduling to support maximum efficiency and participant satisfaction.
Coordinate transportation services provided to participants and potential enrollees.
Collaborate in participant care planning as a member of the IDT.