Transportation Router

Shamrock Foods•Phoenix, AZ

10d

About The Position

The Transportation Router assures the proper scheduling and dispatch of delivery associates within the Transportation Department. The role maintains customer and route information, assigns equipment and drivers, manages weekly schedules and coverage, and coordinates with drivers, dispatchers, and warehouse management to support on-time dispatches. It also tracks equipment and vehicle maintenance, monitors DOT hours of service, communicates issues, and creates DOT discipline in accordance with policy. The position requires regular and reliable attendance and compliance with safety procedures, company policies, and DOT laws.

Requirements

High school diploma or GED.
At least 3 months of related experience.
Proficiency in Microsoft Office and basic use of a desktop PC.
Basic knowledge of DOT laws governing hours of service for CDL drivers.
Flexibility and willingness to meet departmental demands, which may include evenings, weekends, and holidays.

Nice To Haves

Leadership experience.

Responsibilities

Route daily routes in Roadnet.
Keep customer maintenance updated in Sales Tools and Roadnet.
Maintain routes, equipment, and drivers in dispatch software.
Maintain special instructions and key assignments.
Assign equipment according to factors such as trip length, cube, and route equipment.
Handle special requests or changes specified through proper channels.
Build, maintain, and monitor weekly driver schedules, including time off and seasonal route coverage.
Provide detailed routing for new customers, including delivery days, order cutoff, and delivery times.
Post and award open bids.
Set up routes, bags, and customer keys.
Coordinate with drivers, dispatchers, and the warehouse management team to ensure on-time dispatches.
Provide effective feedback to associates and management through detailed written and oral communications.
Maintain good relationships with the sales force and customers.
Ensure compliance with safety procedures, company policies, and DOT laws.
Track and record vehicle maintenance records in dispatch software.
Track and report daily equipment assignments.
Track, report, and schedule coverage drivers for scheduled and unscheduled time off.
Track DOT hours of service and communicate issues.
Create DOT discipline based on policy.
Maintain regular and reliable attendance.