Transportation Supervisor and Router

Quaker Valley Foods Inc•Philadelphia, PA

About The Position

The Transportation Supervisor and Router manages driver workforce scheduling, dispatch departures, fleet assignments, and daily vehicle routing to support safe, timely, accurate customer deliveries. The role works with the Transportation Manager on route planning and communicates with the manager and other departments about scheduling, delivery, and backhaul delays. It coordinates with the warehouse on loading and delivery timing while maintaining compliance with DOT requirements and company policies and procedures. The role oversees driver performance, logs, hours of service, and other DOT/FMCSA requirements; establishes performance metrics and reviews; and coaches or counsels drivers on performance, attendance, safety, and policy matters. It also supports safety training, associate observations, work-method updates, and accident investigations. Additional duties include monitoring onboard recording device data, completing truck checks, processing driver paperwork, inspecting vehicles and food-safety temperatures, and coordinating vehicle repairs and maintenance.

Requirements

  • At least 1 year of transportation management experience in the food distribution industry.
  • Advanced organizational skills.
  • Knowledge of DOT regulations.
  • Effective communication skills and ability to work effectively with diverse employees, managers, and other departments.
  • Ability to approach responsibilities with urgency.
  • Ability to work a varied and flexible schedule.
  • Ability to effectively monitor staff.
  • Ability to plan and prioritize multiple tasks.
  • Ability to analyze and solve problems.
  • Basic competency with Microsoft Office applications, including Word, Access, and Excel, and database extractions.
  • AS/400 experience.

Nice To Haves

  • Bachelor’s degree preferred; candidates with commensurate experience will also be considered.
  • Current and active CDL is a plus.
  • Safety experience preferred.
  • Working knowledge of software such as Samsara and Roadnet is a plus.

Responsibilities

  • Monitor and manage workforce schedules to minimize overtime and optimize employee utilization.
  • Manage dispatch departures and schedule, distribute, and monitor the driver fleet to support customer service and compliance.
  • Communicate with the Transportation Manager and other departments about scheduling, delivery, and backhaul delays.
  • Route vehicles to customers throughout the service area while complying with DOT rules and regulations and supporting customer satisfaction.
  • Partner with the Transportation Manager to oversee route planning.
  • Use multi-stop routing systems and dispatch procedures to achieve safe, timely, and accurate customer deliveries.
  • Coordinate with the warehouse to ensure accurate loading and timely deliveries.
  • Assign, direct, and review drivers’ work performance, logs, hours of service, and other DOT/FMCSA requirements for compliance with inspections, audits, company policies, procedures, work rules, and applicable regulations.
  • Establish and adhere to driver-team performance metrics and performance reviews.
  • Coach and counsel employees on performance, attendance, safety, and policy or rule violations, including through route rides and meetings; participate in discipline and behavior modification.
  • Coordinate with the safety and root cause committee on training, associate observations, updates to preferred work methods, and accident investigations to identify root causes and reduce preventable accidents.
  • Monitor onboard recording device data by conducting daily truck checks and reviewing the web portal to ensure fleet units operate properly and equipment is used effectively.
  • Process pre- and post-shift driver paperwork, including invoices and vehicle inspections.
  • Inspect trucks for equipment safety and food-safety temperatures, and use appropriate schematics for efficient offloading.
  • Coordinate repairs and regular maintenance through the leasing company and vehicle maintenance partner.
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