Transportation Operations Supervisor

Genuine Parts Company•Harrisburg, PA

7d•Onsite

About The Position

The Transportation Operations Supervisor shall manage and oversee the daily transportation operations to ensure safe, efficient, and on-time delivery of freight. Supervise plays a critical role in driving operational performance, promoting a strong safety culture, and customer service standards.

Requirements

3 years of prior dock/warehouse Lead experience in the transportation industry.
At least 2 years of LTL preferred.
Experience with timekeeping systems preferred, particularly Workday.
Basic written and verbal communication skills (documentation, communication with peers, supervisors, etc.)
Proficiency in MS Office
Business Acumen: Must possess industry, organization, and financial knowledge.
Relationship Management: Must promote collaboration, networking, persuasion, and influence.
Data Judgement: Must be able to provide data foundations.
Agility: Must lead with a growth mindset and drive innovation and iteration.
Leadership Embodies the following values: serve, perform, influence, respect, innovate, team.
Effectively communicates by motivating and inspiring others through clear and proactive communication.
Delivers results and drives customers success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.
Make balanced decisions and thinks strategically by being a forward thinker.
Business Acumen: Must possess industry, organization, and financial knowledge.
Strategic Consulting: Must be able to provide consultative problem-solving, as well as project and risk management competency.
Relationship Management: Must promote collaboration, networking, persuasion, and influence.
Data Judgement: Must be able to provide data foundations, interpretation, and storytelling.
Talent Management: Provide strategic HR expertise, employee experience management, change management and technological savviness.
Agility: Must lead with a growth mindset and drive innovation and iteration.

Responsibilities

Supervise daily cross-dock operations, including inbound receiving, freight sorting, staging, OS&D, and outbound loading.
Coordinate freight movement between inbound and outbound trailers to minimize dwell time and operational delays.
Ensure accurate freight handling, labeling, scanning, and documentation.
Monitor load schedules to ensure on-time departures and arrivals.
Adjust staffing levels and workflow based on freight volume, peak periods, and operational demands.
Perform other duties as assigned
Manage and provide guidance to the Operations Team, including work hours and timekeeping (Workday), performance management, training and development, and cross‑training initiatives.
Supervise, train, and coach dock associates and material handlers to ensure consistent performance and skill development.
Assign daily work tasks and monitor productivity to ensure operational goals and labor expectations are met.
Conduct performance evaluations and provide ongoing feedback, coaching, and corrective action as needed.
Promote a strong safety culture and ensure consistent enforcement of company policies and procedures.
Address employee concerns, attendance issues, and performance challenges in a timely and professional manner.
Ensure full compliance with OSHA, DOT, and company safety policies and procedures.
Conduct regular safety meetings, dock audits, and equipment inspections to reinforce safe work practices.
Monitor and enforce the proper use of material handling equipment, including forklifts, pallet jacks, and other powered industrial vehicles.
Maintain a clean, organized, and hazard‑free dock environment at all times.
Support accident and incident investigations, including documentation, root cause analysis, and implementation of corrective and preventive actions.
Work closely with Dispatch, the Terminal Manager, and internal and external customers to ensure smooth and efficient freight flow.
Communicate service issues, delays, capacity constraints, or operational discrepancies to leadership in a timely manner.
Investigate and resolve freight discrepancies, damages, shortages, and misloads to minimize service impact.
Ensure accurate and complete documentation, including bills of landing, load manifests, and related shipping paperwork.