Transportation Operations Supervisor

TCI TransportationKnoxville, TN
Onsite

About The Position

At TCI, we don’t just move freight — we move careers forward. We are looking for a hands-on, solutions-driven Transportation Operations Supervisor to lead evening transportation operations in a fast-paced logistics environment. This role is ideal for a strong transportation leader who thrives after-hours, enjoys leading drivers and dispatch operations, and can balance customer service, safety, and operational performance. If you are operationally minded and passionate about building high-performing teams, we want to hear from you.

Requirements

  • Bilingual in Spanish and English — required
  • Experience in transportation operations, dispatch, logistics supervision, or fleet management
  • Strong understanding of DOT/FMCSA regulations and transportation safety compliance
  • Ability to lead in a fast-paced, high-volume PM/after-hours environment
  • Experience managing driver performance, scheduling, and customer service expectations
  • Proficiency with Microsoft 365 and Transportation Management Systems (TMS)
  • Strong communication, problem-solving, and leadership skills
  • Detail-oriented, organized, and capable of making real-time operational decisions

Responsibilities

  • Managing daily transportation and dispatch operations for drivers and customer accounts.
  • Leading evening and overnight operational execution to ensure service expectations are met.
  • Building strong customer relationships while driving operational performance and accountability.
  • Overseeing driver scheduling, route coverage, DOT compliance, and Hours of Service (HOS) auditing.
  • Partnering with Safety and HR teams to support compliance initiatives, training, and company policies.
  • Recruiting, onboarding, coaching, and developing driver teams for long-term success.
  • Conducting accident investigations, performance counseling, and corrective action documentation as needed.
  • Monitoring KPIs, service metrics, and operational efficiencies to continuously improve performance.

Benefits

  • Competitive compensation + performance incentives
  • Stable, growing family-owned company established in 1978
  • Career advancement opportunities within transportation and logistics leadership
  • Team-oriented culture focused on safety, accountability, and innovation
  • Leadership team that values transparency, collaboration, and operational excellence
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