Supervisor, Transportation Operations

Americold • Newport, MN

2d • Onsite

About The Position

Supervise the day-to-day transportation services activities of an assigned site(s).

Requirements

• Bachelor's/Associates degree and 2-4 years of transportation and dispatch experience; or equivalent combination of education and experience.
• Minimum 1 year of proven supervisory experience required
• Proficient computer skills (Microsoft Office and working knowledge of transportation/dispatch tools required)

Nice To Haves

• Knowledge of DOT laws and HOS regulations
• ELD experience is a plus
• On-call/after hours when needed
• General knowledge of geographical areas and running lanes
• Excellent management skills and possess the ability to coordinate multiple tasks in deadline driven, fast paced environment.
• Possess a passion for customer service and lead the team by example.
• Strong ability to lead and manage others; strong motivator and team player approach.
• Excellent communication skills, both written and verbal.
• Strong problem-solving skills.
• Strong ability to form and foster business relationships. Demonstrate a partnership approach in working with the facilities, carriers, and our customers.

Responsibilities

• Supervise the day-to-day transportation operations.
• Supervise the work of the driver team.
• Contact carriers to resolve performance or billing issues.
• Contact warehouses to resolve delivery or billing problems.
• Assist the Transportation Operations Manager in the development of formalized business rules, daily shipping matrixes, and carrier service reviews.
• Evaluates current procedures and recommends changes to improve the efficiency of planning and scheduling of workflow.
• Assist in resolving customer-related problems with regard to orders, service, and delivery.
• Gathers and analyzes information to prepare reports.
• Provide support for transportation associates.
• Other duties as requested.

Benefits

• Health insurance
• Dental insurance
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree