Transportation Operations Supervisor (Customer Onsite)

Expeditors•Ellenwood, GA

6h•Onsite

About The Position

The NASA region has opportunities for motivated team players who have the following characteristics: high energy level, ability to learn new ideas quickly, excellent work ethics, well developed multitasking skills, ability to prioritize tasks, and proven customer service skills. Our culture attracts some of the highest caliber people in the industry. We are looking for a highly motivated person to fill this full time position in our Transportation Department at an onsite position with one of our valued customers. If you think that you would work well in this environment, we look forward to hearing from you. Responsible for the execution of day to day transportation operations and project management activities within a Global Transportation Team. Tasks and duties will vary based on changing priorities and missions. Duties include project management and execution, shipment track and trace, vendor relations, customer service, carrier performance reporting, metric management, reporting and information dissemination, and leading task/project oriented meetings.

Requirements

Warehousing and transportation operations background required.
Effective communication skills
Import & Export background
Attention to detail
Strong knowledge of G Suite and/or equivalent required.
2+ years of transportation and logistics experience.
1+ years warehousing experience
Demonstrated project leadership experience
2 years continuous process improvement experience
Experience with air, road, ocean, and dedicated/white glove movements
Experience with people management ( hiring process, career and personal development, performance management, etc…)
Dynamic personality; comfortable with public speaking. Accustomed to leading meetings with customers, vendors and key stakeholders
Multitask and prioritize work as needed for self and team
Ability to anticipate issues/negative outcomes and work to resolve proactively
Strong organizational, time management, and written/oral communication skills
Ability to adapt in dynamic environment
Aptitude for learning new software applications and technology platforms
Highly motivated, results-driven attitude

Nice To Haves

IATA Certification a plus.
BA/BS preferred. Preferably in Supply Chain, Transportation, and/or Logistics Operation or equivalent experience.

Responsibilities

Coordinate and execute projects.
Create project plans to drive continuous process improvement
Work closely with vendor account managers and project managers are executing projects appropriately.
Ensure SOPS, SWIs, processes are documented, updated and properly communicated to reflect Google’s needs clearly to carriers..
Coordinate with multiple warehouses, carriers, and service providers to solve problems.
Work closely with Command Center to identify carrier issues for resolution
Drive operational predictability with partners
Analyze performance data and identify process improvement opportunities
Manage and negotiate ongoing delivery issues/opportunities
Create task lists, work plans and define milestones critical to delivering successful projects
Ability to create and provide presentations on performance levels to vendors and customer
Proactive approach to cost saving, consolidation, and on-time performance initiatives