Supervisor, Transportation Operations

Inotiv•Madison, WI

9d•Hybrid

About The Position

The Supervisor, Transportation Operations is responsible for overseeing daily transportation, warehouse, and distribution center activities to ensure safe, efficient, and compliant operations. This role provides direct supervision to Team Leaders and frontline employees, coordinates transportation and inventory activities, and supports exceptional service for internal and external customers. The Supervisor, Transportation Operations partners closely with the Distribution Center Manager to drive operational performance, maintain regulatory compliance, develop employees, and ensure the timely fulfillment and delivery of customer orders.

Requirements

High school diploma or equivalent required.
Minimum 1 year of supervisory experience in transportation, distribution, warehouse, logistics, or supply chain operations, including experience leading employees in a fast-paced environment.
Valid driver's license and Class B CDL required with an acceptable driving record; ability to obtain and maintain required DOT qualifications and certifications.
Experience with transportation coordination, warehouse operations, inventory control, safety procedures, and regulatory compliance requirements.
Strong organizational, problem-solving, and decision-making skills with the ability to manage multiple priorities and meet deadlines.
Strong communication, interpersonal, and coaching skills with the ability to effectively collaborate across all levels of the organization.
Proficiency with Microsoft Office applications, including Outlook, Excel, and Word.

Nice To Haves

Associate's degree in Logistics, Supply Chain, Business, Operations, or related field.
3+ years of transportation, warehouse, or logistics supervisory experience.
Working knowledge of DOT regulations, transportation compliance, and fleet management requirements.
Experience operating and supervising CDL delivery operations.
Forklift certification and experience operating warehouse equipment.
Experience with ERP, transportation management, warehouse management, or inventory control systems.
Experience with Samsara or similar fleet management and telematics platforms.
Experience supporting distribution operations involving temperature-sensitive, regulated, or specialty products.
Continuous improvement, Lean, or process optimization experience.
Knowledge of inventory planning and inventory accuracy best practices.

Responsibilities

Supervise daily transportation, warehouse, receiving, inventory, order fulfillment, and shipping operations to ensure efficiency, accuracy, and customer satisfaction.
Provide direct leadership, coaching, scheduling, training, and performance management for Team Leaders and frontline employees.
Assign and prioritize daily work activities to ensure operational objectives, productivity targets, and service commitments are achieved.
Monitor transportation activities, route execution, and fleet utilization to ensure compliance with DOT regulations, company policies, and safety requirements.
Ensure customer orders are accurately picked, staged, shipped, and delivered within established service standards.
Serve as a primary point of contact for Customer Service, Sales, Operations, and customers regarding shipment status, operational issues, service concerns, and delivery inquiries.
Maintain compliance with SOPs, work instructions, quality standards, DOT regulations, and all applicable company and government requirements.
Promote a culture of safety by conducting safety observations, leading employee training, investigating incidents, and implementing corrective actions.
Support inventory management activities including cycle counts, inventory accuracy initiatives, product reconciliation, and inventory control processes.
Monitor facility, fleet, and warehouse equipment conditions and coordinate maintenance requests to ensure operational readiness.
Track operational performance metrics and communicate results to the Distribution Center Manager while identifying opportunities for continuous improvement.
Provide hands-on operational support, including warehouse activities, material handling, and delivery route coverage as required by business needs.
Respond to off-hours operational issues, customer concerns, or emergency situations as needed.
Assist with employee onboarding, training, and development initiatives to build a highly engaged and capable workforce.
Support implementation of process improvements that enhance safety, efficiency, quality, and customer service performance.
Other duties as assigned.