Supervisor, Transportation Operations

Inotiv•Madison, WI

10d

About The Position

The Supervisor, Transportation Operations oversees daily transportation, warehouse, and distribution center activities to ensure safe, efficient, and compliant operations. The role directly supervises Team Leaders and frontline employees, coordinates transportation and inventory activities, and supports service for internal and external customers. Working closely with the Distribution Center Manager, the supervisor drives operational performance, maintains regulatory compliance, develops employees, and supports timely fulfillment and delivery of customer orders. The position includes hands-on operational support and may require covering delivery routes, responding to after-hours issues or emergencies, and traveling occasionally between distribution centers, customer locations, or company facilities. Work takes place in warehouse, dock, transportation, and office environments, with varying temperatures, noise levels, and environmental conditions. Flexible schedules, including occasional weekends, holidays, and extended hours, are required. Inotiv is a global contract research organization that partners with researchers to address scientific challenges and advance the development of medicines and therapies. Salary is commensurate with experience and responsibilities, and may be adjusted to match the candidate’s relevant experience or education and the level of the role. Benefits include health and dental coverage, short- and long-term disability, paid time off, paid parental leave, and a 401(k).

Requirements

High school diploma or equivalent.
At least 1 year of supervisory experience in transportation, distribution, warehouse, logistics, or supply chain operations, including leading employees in a fast-paced environment.
Valid driver's license and Class B CDL with an acceptable driving record; ability to obtain and maintain required DOT qualifications and certifications.
Experience with transportation coordination, warehouse operations, inventory control, safety procedures, and regulatory compliance requirements.
Strong organizational, problem-solving, and decision-making skills, including the ability to manage multiple priorities and meet deadlines.
Strong communication, interpersonal, and coaching skills, with the ability to collaborate across all levels of the organization.
Proficiency with Microsoft Office applications, including Outlook, Excel, and Word.
Ability to lift, carry, push, and pull up to 50 pounds, and to stand, walk, bend, reach, climb, and perform physical warehouse duties throughout the workday.
Ability to safely operate commercial vehicles and cover delivery routes when required; must maintain a valid Class B CDL and acceptable driving record.
Must meet DOT safety, medical certification, and drug-testing requirements.
Availability for flexible schedules, including occasional weekends, holidays, and extended hours, and ability to respond to after-hours operational emergencies.

Nice To Haves

Associate's degree in Logistics, Supply Chain, Business, Operations, or a related field.
At least 3 years of transportation, warehouse, or logistics supervisory experience.
Working knowledge of DOT regulations, transportation compliance, and fleet management requirements.
Experience operating and supervising CDL delivery operations.
Forklift certification and experience operating warehouse equipment.
Experience with ERP, transportation management, warehouse management, or inventory control systems.
Experience with Samsara or similar fleet management and telematics platforms.
Experience supporting distribution operations involving temperature-sensitive, regulated, or specialty products.
Continuous improvement, Lean, or process optimization experience.
Knowledge of inventory planning and inventory accuracy best practices.

Responsibilities

Supervise daily transportation, warehouse, receiving, inventory, order fulfillment, and shipping operations to support efficiency, accuracy, and customer satisfaction.
Lead, coach, schedule, train, and manage the performance of Team Leaders and frontline employees.
Assign and prioritize daily work to achieve operational objectives, productivity targets, and service commitments.
Monitor transportation activities, route execution, and fleet utilization for compliance with DOT regulations, company policies, and safety requirements.
Ensure customer orders are accurately picked, staged, shipped, and delivered within established service standards.
Serve as a point of contact for Customer Service, Sales, Operations, and customers regarding shipment status, operational issues, service concerns, and delivery inquiries.
Maintain compliance with SOPs, work instructions, quality standards, DOT regulations, and applicable company and government requirements.
Promote safety by conducting safety observations, leading employee training, investigating incidents, and implementing corrective actions.
Support inventory management through cycle counts, inventory accuracy initiatives, product reconciliation, and inventory control processes.
Monitor facility, fleet, and warehouse equipment conditions and coordinate maintenance requests.
Track operational performance metrics, report results to the Distribution Center Manager, and identify continuous improvement opportunities.
Provide hands-on support with warehouse activities, material handling, and delivery route coverage as business needs require.
Respond to off-hours operational issues, customer concerns, or emergencies as needed.
Assist with employee onboarding, training, and development.
Support process improvements that enhance safety, efficiency, quality, and customer service.
Perform other duties as assigned.