Transportation Operations Manager - DC 799 (Onsite, Gainesville, FL)
About The Position
The Transportation Operations Manager supports inbound and outbound transportation performance at a fulfillment center. The role oversees trailer and yard management, shipping and scheduling, carrier coordination, and inbound/outbound logistics, ensuring operational excellence, safety compliance, and timely freight movement. The manager serves as the primary liaison between internal departments and external carriers. The position also leads Transportation Coordinators, monitors transportation KPIs, supports peak readiness, manages relationships with building departments, and participates in cross-functional performance reviews and network-wide process standardization.
Requirements
- At least 5 years of experience in transportation, logistics, or fulfillment center operations.
- Strong understanding of yard management systems, shipping platforms, and carrier networks.
- Proven ability to lead and grow teams while driving process improvements.
- Excellent communication and organizational skills.
- Ability to analyze data and act on improvement opportunities.
- Proficiency in Microsoft Excel, Looker or Tableau, YMS, and TMS platforms.
Responsibilities
- Serve as the primary point of contact for local and national carriers, triaging and resolving transportation-related issues.
- Handle truck yard escalations and coordinate timely resolutions to maintain operational flow, including ownership of YMS integrity.
- Monitor and investigate transportation KPIs and drive process improvements, including Yard-to-Empty, Claim Filing Timeline, Late Ships, Late Inducts, On-Time Performance, Air Upgrades, Yard Capacity Utilization, and Trailer Dwell Time.
- Coach and develop Transportation Coordinators, ensure adequate staffing, provide regular feedback, monitor performance, and apply corrective actions when necessary.
- Support peak readiness planning, including carrier capacity monitoring and surge mitigation strategies.
- Manage relationships with building departments and stay current on evolving building processes and procedures.
- Participate in weekly meetings across Last Mile, FC Transportation, and Carrier teams to review performance and align on operational goals.
- Contribute to transportation process standardization efforts across the network as needed.
Benefits
- Medical, vision, and dental coverage.
- Retirement benefits, including 401(k).
- Paid time away, PTO accruals, and holidays.
- Life insurance and disability coverage.
- Merchandise discount.
- Employee Assistance Program resources.
- Position may be eligible for performance-based incentives or bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
