Transportation Manager

Werner Enterprises•Houston, TX

About The Position

The Transportation Manager builds and maintains relationships with drivers by understanding and addressing their needs, including home time, payroll, utility, equipment breakdowns, logging violations, and equipment issues. The role uses company and customer operating systems, driver telematics, and in-person, phone, and text communication. It partners with Dedicated and Associate Logistics Managers to optimize driver loads according to freight and route details while considering driver needs and availability. The manager also supports customer service expectations and initiatives, coordinates with internal departments and external vendors, and works with logistics or operations leadership to fill and maintain a full board of drivers. Regular, timely attendance according to the shift set by supervisory personnel is expected; other related duties may be assigned by the Dedicated Logistics Manager.

Requirements

  • Strong organizational skills.
  • Proven management ability.
  • Ability to operate a computer terminal and satellite communications system.
  • A bachelor's degree in Business Administration, Marketing, or Transportation/Logistics and/or two to three years of fleet management or truckload transportation experience is preferred.
  • Six months to one year of supervisory experience is preferred.

Nice To Haves

  • A bachelor's degree in Business Administration, Marketing, or Transportation/Logistics.
  • Two to three years of fleet management or transportation experience in the truckload industry.
  • Six months to one year of supervisory experience.

Responsibilities

  • Build and maintain driver relationships by understanding and meeting driver needs, including home time, payroll, utility, equipment breakdowns, logging violations, and equipment issues.
  • Communicate with drivers using operating systems, customer operating systems, driver telematics, in-person conversations, phone calls, and text messages.
  • Partner with Dedicated and Associate Logistics Managers to optimize driver loads based on origin, destination, freight type, mileage, stops, directions, driver needs, and availability.
  • Understand and follow customer service expectations, goals, and initiatives that improve value for the customer and Werner.
  • Coordinate with billing, vans, customer service, risk, safety, payroll, fuel, maintenance, and external vendors.
  • Work with the Dedicated Logistics Manager and/or Operations Manager to fill and maintain a full board of drivers.
  • Perform other related duties as assigned by the Dedicated Logistics Manager.
  • Maintain timely and regular attendance according to the scheduled shift determined by supervisory personnel.

Benefits

  • Medical, dental, and vision plans.
  • 401(k) plan.
  • Stock purchase plan.
  • Paid time off.
  • Life insurance.
  • Disability plans.
  • Optional supplemental coverage.
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