Transportation Manager

Trinity Health•Pensacola, FL

75d•Hybrid

About The Position

The primary purpose of this role is to be responsible for the transportation program, including the transport of participants, meals, durable medical equipment, pharmacy, and any other transportation as deemed necessary. The manager will serve on the interdisciplinary team (IDT), attending morning updates and reporting changes in participants’ baseline status to appropriate staff on a daily basis. This role involves supervising transportation staff, overseeing hiring, training, and daily operations, and ensuring the responsibility for running and maintaining the transportation scheduling software program. Effective daily communication between the Center, transportation drivers, dispatch, and the transportation coordinator is crucial. The manager will also ensure that daily work schedules are communicated to colleagues and coordinate/schedule the daily delivery of home-delivered meals, Durable Medical Equipment (DME), supplies, and miscellaneous items. Oversight of the vehicle maintenance program, repairs, and assistance with research for the purchase of new vehicles are key responsibilities. The role is responsible for ensuring participant satisfaction as it relates to transportation, collaborating on budgeting, and ensuring compliance with federal and state regulations. Additionally, the manager will manage third-party contracts for services, maintain a comprehensive vendor list, and ensure contracted staffing levels are appropriate.

Requirements

High School diploma required
Minimum of one (1) year experience in working with the frail or elderly population.
Two (2) years of administrative/supervisory experience in a transportation setting.
Five (5) years of experience in the transportation industry. A combination of education and experience may be acceptable.
Valid driver's license in good standing required.
Superior written and verbal communication skills.
Proficiency with MS Office.
Must manage conflict well, have high decision-making quality and flexibility to adapt to ongoing change.
Ability and skills to plan, organize, develop, implement and interpret programs, goals, objectives, policies and procedures of the organization in line with our mission, vision, and philosophy.
Must possess excellent interpersonal, problem solving, conflict management, customer service and organizational skills.
Must be flexible to adapt to ongoing change, be able to prioritize workload, and exercise independent judgment.

Nice To Haves

College degree is preferred.

Responsibilities

Serve on the interdisciplinary team (IDT), attending morning updates and reporting changes in participants’ baseline status to appropriate staff on a daily basis.
Supervise transportation staff, oversee hiring, training, and daily operations.
Ensure responsibility for running and maintaining transportation scheduling software program.
Ensure effective daily communications between the Center, transportation drivers, dispatch and transportation coordinator.
Ensure the daily work schedules are communicated to colleagues.
Ensure coordinating and scheduling daily delivery of home delivered meals, Durable Medical Equipment (DME), supplies and miscellaneous items requested.
Oversee the vehicle maintenance program, repairs and assist with research for purchase of new vehicles.
Responsible for ensuring participant satisfaction as it relates to transportation.
Collaborate on budgeting and ensure compliance with federal and state regulations.
Manage third party contracts for services, maintain comprehensive vendor list and ensure contracted staffing levels are appropriate.