Transportation Manager

Werner Enterprises•Olney, IL

About The Position

The Transportation Manager builds and maintains relationships with drivers by understanding and addressing their needs, including home time, payroll, utility, equipment breakdowns and issues, and logging violations. Communication takes place through company and customer operating systems, driver telematics, in-person conversations, and phone or text. The role partners with Dedicated and Associate Logistics Managers to optimize driver loads based on factors such as origin, destination, freight type, miles, stops, directions, driver needs, and availability. The manager adheres to customer service expectations, goals, and initiatives intended to improve value for both the customer and Werner, and interfaces with internal departments and external vendors. The position works closely with the Dedicated Logistics Manager and/or Operations Manager to fill and maintain a full board of drivers, performs other related duties as assigned by the Dedicated Logistics Manager, and requires timely, regular attendance according to the scheduled shift determined by supervisory personnel.

Requirements

Strong organizational skills.
Proven management ability.
Skill in operating a computer terminal and satellite communications system.
Timely and regular attendance according to the scheduled shift.

Nice To Haves

Bachelor’s degree in Business Administration, Marketing, or Transportation/Logistics, and/or two to three years of fleet management or truckload transportation experience.
Six months to one year of supervisory experience.

Responsibilities

Build and maintain driver relationships by understanding and meeting driver needs, including home time, payroll, utility, equipment breakdowns and issues, and logging violations.
Communicate with drivers through operating systems, customer operating systems, driver telematics, in-person communication, and phone or text.
Partner with Dedicated and Associate Logistics Managers to optimize driver loads according to shipment details, driver needs, and availability.
Understand and adhere to customer service expectations, goals, and initiatives to improve value for the customer and Werner.
Interface with billing, vans, customer service, risk, safety, payroll, fuel, maintenance, and external vendors.
Work closely with the Dedicated Logistics Manager and/or Operations Manager to fill and maintain a full board of drivers.
Perform other related duties as assigned by the Dedicated Logistics Manager.
Maintain timely and regular attendance according to the scheduled shift determined by supervisory personnel.