Transportation Manager

Werner Enterprises•Locust Grove, GA

14d

About The Position

The Transportation Manager builds and maintains relationships with drivers by understanding and addressing their needs, including home time, payroll, utility, equipment breakdowns, logging violations, and other equipment issues. The role uses company and customer operating systems, driver telematics, and in-person, phone, and text communications to support drivers. The manager partners with Dedicated and Associate Logistics Managers to optimize driver loads in light of freight, routes, miles, stops, driver needs, and availability. The position also supports customer service expectations and works with internal departments and external vendors. It works closely with the Dedicated Logistics Manager and/or Operations Manager to fill and maintain a full board of drivers. Other related duties may be assigned by the Dedicated Logistics Manager. Regular, timely attendance according to the scheduled shift is required. The position requires strong organizational skills, demonstrated management ability, and proficiency operating a computer terminal and satellite communications system. A bachelor’s degree in Business Administration, Marketing, or Transportation/Logistics and/or two to three years of fleet management or truckload transportation experience is preferred. Six months to one year of supervisory experience is also preferred. The role involves reading documents and computer screens, answering phones, and communicating in person; standing and walking; occasional climbing, stooping, squatting, and kneeling; phone use, typing, and writing; and occasional lifting of more than 10 pounds. Werner offers eligible employees medical, dental, and vision plans, a 401(k), a stock purchase plan, paid time off, life insurance, disability plans, and optional supplemental coverage.

Requirements

Strong organizational skills.
Proven management ability.
Skill operating a computer terminal and satellite communications system.
Timely and regular attendance according to the scheduled shift.
Physical ability to read documents and computer screens, answer phones, communicate in person, stand and walk, use a phone, type and write, and occasionally climb, stoop, squat, kneel, and lift more than 10 pounds.

Nice To Haves

Bachelor’s degree in Business Administration, Marketing, or Transportation/Logistics and/or two to three years of fleet management or transportation experience in the truckload industry.
Six months to one year of supervisory experience.

Responsibilities

Build and maintain driver relationships by understanding and meeting driver needs, including home time, payroll, utility, breakdowns, logging violations, and equipment issues.
Use company and customer operating systems, driver telematics, and face-to-face, phone, and text communication to support drivers.
Partner with Dedicated and Associate Logistics Managers to optimize driver loads based on freight, origins and destinations, miles, stops, directions, driver needs, and availability.
Understand and adhere to customer service expectations, goals, and initiatives to improve value for the customer and Werner.
Interface with billing, vans, customer service, risk, safety, payroll, fuel, maintenance, and external vendors.
Work closely with the Dedicated Logistics Manager and/or Operations Manager to fill and maintain a full board of drivers.
Perform other related duties as assigned by the Dedicated Logistics Manager.
Maintain timely and regular attendance according to the scheduled shift determined by supervisory personnel.