Transportation Manager

e.l.f. Beauty • Fairfield, NJ

3d • $80,000 - $110,000 • Hybrid

About The Position

The Transportation Manager for the rhode brand leads transportation operations to meet delivery requirements, with a primary focus on reliable, time-sensitive air freight. The role oversees day-to-day service between manufacturers, co-manufacturers, distribution centers, and retail partners; selects carriers based on capacity, service, and cost; and administers the brand’s parcel accounts. The Manager is responsible for maintaining on-time delivery performance and using the carrier network to reduce freight spend. Reporting to the Associate Director, Transportation, this role leads the brand-focused transportation team and works with 3PL providers, commercial and supply chain teams, and the US transportation function to deliver products reliably, on time, and cost-efficiently. The role has a clear mandate to manage and reduce freight costs while aligning with e.l.f.’s values.

The Manager oversees service performance, shipment booking and tracking, exception management, transportation KPIs and SLAs, carrier and 3PL reviews, service-failure escalations, retailer compliance, parcel account administration, freight budgeting and cost optimization, carrier procurement, 3PL capacity and growth planning, peak-season readiness, supply-chain risk planning, and cross-functional alignment. The role also supports transportation strategy, ensures relevant regulatory and partner compliance, and champions sustainability in transportation decisions.

Requirements

• Bachelor’s degree in Supply Chain, Logistics, Business, or a related field, or equivalent experience.
• 7–10 years of experience in transportation, logistics, or 3PL management, with proven experience in freight booking, carrier management, and shipment coordination.
• Demonstrated experience managing time-sensitive product launches and shipments, including booking, tracking, and carrier coordination.
• Strong analytical and financial acumen, including experience with cost-to-serve analysis, freight-rate evaluation, and budget tracking; comfortable building reports and dashboards.
• Working knowledge of transportation markets, carrier landscapes, customs and trade compliance, and retail routing-guide requirements.
• Experience leading capacity or network planning in a high-growth, fast-paced environment.
• Proficiency with TMS, Excel or Google Sheets, and reporting tools.
• People management experience, with the ability to lead, develop, and motivate a team.

Nice To Haves

• Experience administering parcel carrier accounts, including managing portals, rate cards, user access, and shipping configurations.

Responsibilities

• Oversee day-to-day transportation service performance for rhode shipments, including on-time delivery, document management, and transit-time reliability for retail and wholesale.
• Book and track freight shipments to distribution centers and retail partners; monitor flight and carrier status and intervene to prevent delays.
• Develop and maintain exception reporting to identify shipment-quality and on-time-delivery issues.
• Define, track, and publish transportation KPIs and SLAs, and lead monthly and quarterly business reviews with 3PL and carrier partners.
• Serve as the primary escalation point for transportation service failures, identify root causes, and drive corrective and preventive actions.
• Ensure execution meets retail partner requirements, including routing guides, delivery windows, and ASN and labeling standards.
• Administer the brand’s parcel accounts, including carrier portals, account settings, user access, rate cards, and parcel shipping configurations.
• Communicate industry issues affecting freight costs and freight movements to the planning team.
• Manage the rhode transportation budget and freight spend, monitor and explain monthly variances, identify trends, and support budget planning for launches and annual spend.
• Lead cost-to-serve analysis across lanes, modes, and channels and implement cost-reduction opportunities without compromising service.
• Lead carrier rate-quote analysis and freight procurement options, directing carrier selections that balance performance and cost.
• Drive mode and lane optimization, consolidation, and routing alternatives to achieve year-over-year savings and improve cost efficiency.
• Oversee day-to-day 3PL execution, booking workflows, capacity requests, and performance follow-up; monitor capacity, service, and cost performance and flag risks with mitigation recommendations.
• Coordinate freight procurement events, rate requests, and carrier onboarding with the transportation team; maintain accurate shipment and freight data and reporting tools.
• Lead RFPs, partner selection, onboarding, and contract governance for new or expanded 3PL and carrier relationships in coordination with the US transportation team.
• Direct peak-season and surge-readiness planning with 3PLs, securing capacity, labor, and equipment commitments ahead of demand spikes.
• Identify and document supply chain risks, including carrier concentration, single-lane dependency, and customs or border exposure, and recommend contingency plans.
• Ensure brand execution aligns with transportation strategy, systems, and standards, including visibility platforms and carrier scorecards.
• Collaborate with Supply Planning, Demand Planning, and Commercial Operations to align capacity with forecast demand and rhode product-launch timelines.
• Ensure compliance with US transportation strategy and customs and trade regulations, and partner with customs brokers on compliant, efficient cross-border movement.
• Champion e.l.f.’s transportation sustainability commitments, including modal shifts, emissions reduction, and carrier sustainability standards.
• Assist in developing and supporting the multi-brand transportation strategy with other operations professionals, building capability and a culture of continuous improvement and cost consciousness.
• Act as a subject matter expert on US transportation matters and represent the function in cross-functional initiatives and reviews.
• Lead, develop, and motivate the transportation team.

Benefits

• Competitive pay
• Annual company-based performance bonus; eligible employees may earn up to 200% of target when company performance exceeds defined goals
• Equity
• Flexible time off
• Year-round half-day Fridays
• Hybrid work environment: 3 days in office and 2 days at home
• Medical insurance
• Dental insurance
• Vision insurance
• Retirement savings plan
• Gender-neutral parental leave
• Unlimited paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Manager