Transportation Manager

Werner Enterprises•Pottsville, PA

12d

About The Position

The Transportation Manager builds and maintains relationships with drivers by understanding and addressing their needs, including home time, payroll, utility, equipment breakdowns, logging violations, and other equipment issues. The position uses company and customer operating systems, driver telematics, and face-to-face, phone, and text communications to support drivers. The role partners with Dedicated and Associate Logistics Managers to optimize driver loads according to freight and route factors as well as driver needs and availability. It supports customer service expectations and initiatives, coordinates with internal departments and external vendors, and works with logistics and operations leadership to fill and maintain a full driver board. Other related duties may be assigned by the Dedicated Logistics Manager. Regular, timely attendance is required according to the shift set by supervisory personnel.

Requirements

Strong organizational skills.
Proven management ability.
Skill in operating a computer terminal and satellite communications system.
Regular and timely attendance according to the scheduled shift.

Nice To Haves

Bachelor’s degree in Business Administration, Marketing, or Transportation/Logistics, and/or two to three years of fleet management or transportation experience in the truckload industry.
Six months to one year of supervisory experience.

Responsibilities

Build and maintain driver relationships by understanding and addressing driver needs, including home time, payroll, utility, breakdowns, logging violations, and equipment issues.
Use company and customer operating systems, driver telematics, and face-to-face, phone, and text communication to support drivers.
Partner with Dedicated and Associate Logistics Managers to optimize driver loads based on freight, routes, miles, stops, driver needs, and availability.
Understand and adhere to customer service expectations, goals, and initiatives intended to improve value for the customer and Werner.
Coordinate with billing, vans, customer service, risk, safety, payroll, fuel, maintenance, and external vendors.
Work with the Dedicated Logistics Manager and/or Operations Manager to fill and maintain a full board of drivers.
Perform other related duties as assigned by the Dedicated Logistics Manager.
Maintain timely and regular attendance according to the scheduled shift determined by supervisory personnel.