Transportation Manager
About The Position
The Transportation Manager will be responsible for building and maintaining driver relationships by understanding and meeting their needs, which include home time, payroll, utility, equipment breakdowns, logging violations, and equipment issues. This role involves utilizing operating systems, customer operating systems, driver telematics, and various communication methods (face-to-face, phone, text). The manager will partner with Dedicated and Associate Logistics Managers to optimize driver loads based on various factors while considering driver needs and availability. A key aspect of this role is understanding and adhering to customer service expectations, goals, and initiatives to improve value for both the customer and Werner. The position requires interfacing with multiple departments such as billing, vans, customer service, risk, safety, payroll, fuel, and maintenance, as well as external vendors. The Transportation Manager will work closely with the Dedicated Logistics Manager and/or Operations Manager to ensure a full board of drivers and perform other related duties as assigned. Timely and regular attendance according to the scheduled shift is also required.
Requirements
- Strong organizational skills.
- Proven management ability.
- Skill in operating a computer terminal and satellite communications system required.
Nice To Haves
- A Bachelor’s degree (Business Admin, Marketing or Transportation/Logistics).
- Two to three years of fleet management or transportation experience in the truckload industry.
- Six months to one year of supervisory experience.
Responsibilities
- Build and maintain driver relationships through understanding and meeting driver needs.
- Partner with the Dedicated and Associate Logistics Managers to optimize driver loads.
- Understand and adhere to customer dynamics service expectations, goals, and initiatives.
- Interface with various departments such as billing, vans, customer service, risk, safety, payroll, fuel, maintenance, and external vendors.
- Work closely with the Dedicated Logistics Manager and/or the Operations Manager to fill and maintain a full board of drivers.
- Perform other related duties as assigned by the Dedicated Logistics Manager.
- Maintain timely and regular attendance according to the scheduled shift.
Benefits
- Medical
- Dental
- Vision plans
- 401(k) plan
- Stock purchase plan
- Paid time off
- Life insurance
- Disability plans
- Optional supplemental coverage
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
