Transportation Manager

Werner Enterprises•Pottsville, PA

10d

About The Position

The Transportation Manager builds and maintains relationships with drivers by understanding and responding to their needs, including home time, payroll, utility, equipment breakdowns, logging violations, and other equipment issues. The role uses company and customer operating systems, driver telematics, and in-person, phone, and text communication to support drivers. The manager partners with Dedicated and Associate Logistics Managers to optimize driver loads according to freight and route details, driver needs, and availability. The role also supports customer service expectations and initiatives, coordinates with internal departments and external vendors, and works with logistics or operations leadership to fill and maintain a full board of drivers. Timely and regular attendance according to the scheduled shift is required. Other related duties may be assigned by the Dedicated Logistics Manager.

Requirements

Strong organizational skills.
Proven management ability.
Skill in operating a computer terminal and satellite communications system.
Timely and regular attendance according to the scheduled shift.

Nice To Haves

Bachelor’s degree in Business Administration, Marketing, or Transportation/Logistics.
Two to three years of fleet management or truckload transportation experience.
Six months to one year of supervisory experience.

Responsibilities

Build and maintain driver relationships by understanding and addressing driver needs, including home time, payroll, utility, equipment breakdowns, logging violations, and equipment issues.
Communicate with drivers through operating systems, customer operating systems, driver telematics, face-to-face interactions, and phone or text.
Partner with Dedicated and Associate Logistics Managers to optimize driver loads based on freight, routes, miles, stops, driver needs, and availability.
Understand and adhere to customer service expectations, goals, and initiatives intended to improve value for the customer and Werner.
Interface with billing, vans, customer service, risk, safety, payroll, fuel, maintenance, and external vendors.
Work with the Dedicated Logistics Manager and/or Operations Manager to fill and maintain a full board of drivers.
Perform other related duties as assigned by the Dedicated Logistics Manager.
Maintain timely and regular attendance according to the scheduled shift determined by supervisory personnel.