Transportation Manager

Werner Enterprises•Naperville, IL

48d•Onsite

About The Position

The Transportation Manager is responsible for building and maintaining driver relationships by understanding and meeting their needs, which include home time, payroll, utility, equipment breakdowns, logging violations, and equipment issues. This role utilizes operating systems, customer operating systems, driver telematics, and various communication methods (face-to-face, phone, text). The manager partners with Dedicated and Associate Logistics Managers to optimize driver loads based on various factors while considering driver needs and availability. They must understand and adhere to customer dynamics, service expectations, goals, and initiatives. The position involves interfacing with various internal departments such as billing, vans, customer service, risk, safety, payroll, fuel, and maintenance, as well as external vendors. A key responsibility is working closely with the Dedicated Logistics Manager and/or Operations Manager to maintain a full board of drivers. Other duties as assigned and timely attendance are also required.

Requirements

Skill in operating a computer terminal and satellite communications system required.
Seeing and hearing: Read documents, computer screen answer phones, communicate in person.
75-100% Standing and walking.
0-24 % Climbing, stooping, squatting and kneeling.
0-24 % Dexterity: utilizing phone, typing, and writing.
50-74 % Lift in excess of 10 pounds.

Nice To Haves

A Bachelor’s degree (Business Admin, Marketing or Transportation/Logistics) and/or two to three years of fleet management or transportation experience in the truckload industry preferred.
Six months to one year of supervisory experience preferred.
Strong organizational skills, proven management ability.

Responsibilities

Build and maintain driver relationships through understanding and meeting driver needs (home time, payroll, utility, equipment breakdowns, logging violations, equipment issues).
Utilize operating systems, customer operating systems, driver telematics, and communication methods (face-to-face, phone, text) to manage driver needs.
Partner with Dedicated and Associate Logistics Managers to optimize driver loads based on origin, destination, type of freight, miles, stops, directions, driver needs, and availability.
Understand and adhere to customer dynamics, service expectations, goals, and initiatives.
Interface with various departments (billing, vans, customer service, risk, safety, payroll, fuel, maintenance) and external vendors.
Work closely with the Dedicated Logistics Manager and/or Operations Manager to fill and maintain a full board of drivers.
Perform other related duties as assigned.
Maintain timely and regular attendance according to the scheduled shift.