Copy of Transportation Manager

Lone Mountain Ranch•Big Sky, MT

6d•Onsite

About The Position

At Lone Mountain Ranch, transportation is about more than moving people from one place to another. It's often one of the first and last interactions our guests have with the Ranch, and every ride is an opportunity to create a welcoming, memorable experience. We're looking for a Transportation Manager who enjoys developing people, solving operational challenges, and leading by example. You'll oversee the Transportation Department while building and leading a seasonal team that delivers safe, reliable, and thoughtful service to both guests and employees. Each season brings new team members, new challenges, and new opportunities to build a culture where employees feel supported, confident, and empowered to deliver exceptional service. If you believe exceptional guest experiences begin with exceptional employee experiences, we'd love to meet you.

Requirements

Previous leadership or supervisory experience.
Strong organizational, communication, and problem-solving skills.
A valid driver's license and a clean driving record.
The ability to safely operate passenger vans and other Ranch vehicles.
The flexibility to work weekends, holidays, evenings, and varying schedules during peak seasons.

Nice To Haves

Experience in transportation, hospitality, logistics, or operations.
Experience leading seasonal teams.
Experience with scheduling or dispatch operations.
Familiarity with mountain driving and winter weather conditions.

Responsibilities

Recruit, hire, onboard, and train Transportation team members.
Coach, mentor, and develop your team through regular feedback and support.
Create schedules that support business needs while balancing operational needs with a positive employee experience.
Foster a positive, accountable, and collaborative team culture.
Oversee airport transfers, guest transportation, employee shuttles, special events, and daily transportation operations.
Partner with the Transportation Dispatch Supervisor to coordinate schedules and daily logistics.
Work closely with the Maintenance Department to keep the fleet safe, clean, and guest-ready.
Collaborate with the Outpost Leadership Team and departments across the Ranch to provide seamless guest experiences.
Respond calmly and effectively to changing weather, guest needs, and operational priorities.
Look for opportunities to improve processes while taking time to understand existing systems.
Help develop future leaders within your team.