Transportation Manager

Werner Enterprises•Locust Grove, GA

15d

About The Position

The Transportation Manager builds and maintains relationships with drivers by understanding and addressing their needs, including home time, payroll, utility, equipment breakdowns, logging violations, and other equipment issues. The role uses company and customer operating systems, driver telematics, face-to-face communication, and phone and text communication. The manager works with Dedicated and Associate Logistics Managers to optimize driver loads based on freight and route details while considering driver needs and availability. The position also supports customer service expectations and works with internal departments and external vendors to maintain operations and a full board of drivers.

Requirements

Strong organizational skills.
Proven management ability.
Skill in operating a computer terminal and satellite communications system.
A bachelor’s degree in Business Administration, Marketing, or Transportation/Logistics and/or two to three years of fleet management or truckload transportation experience is preferred.
Six months to one year of supervisory experience is preferred.

Nice To Haves

A bachelor’s degree in Business Administration, Marketing, or Transportation/Logistics.
Two to three years of fleet management or transportation experience in the truckload industry.
Six months to one year of supervisory experience.

Responsibilities

Build and maintain driver relationships by understanding and meeting driver needs, including home time, payroll, utility, equipment breakdowns, logging violations, and equipment issues.
Use company and customer operating systems, driver telematics communications, face-to-face communication, and phone and text communication to address driver needs.
Partner with Dedicated and Associate Logistics Managers to optimize driver loads based on origin, destination, freight type, miles, stops, directions, driver needs, and availability.
Understand and adhere to customer service expectations, goals, and initiatives that improve value for the customer and Werner.
Interface with billing, vans, customer service, risk, safety, payroll, fuel, maintenance, and external vendors.
Work with the Dedicated Logistics Manager and/or Operations Manager to fill and maintain a full board of drivers.
Perform other related duties as assigned by the Dedicated Logistics Manager.
Maintain timely and regular attendance according to the scheduled shift determined by supervisory personnel.