Transportation Manager

Werner Enterprises•Lebec, CA

21d

About The Position

The Transportation Manager builds and maintains relationships with drivers by understanding and addressing their needs, including home time, payroll, utility, equipment breakdowns, logging violations, and other equipment issues. The role uses company and customer operating systems, driver telematics, and face-to-face, phone, and text communication to support drivers. The manager partners with Dedicated and Associate Logistics Managers to optimize driver loads according to freight and route details while taking driver needs and availability into account. The position also supports customer service expectations and initiatives, coordinates with internal departments and external vendors, and works with logistics or operations leadership to fill and maintain a full driver board. Other related duties may be assigned by the Dedicated Logistics Manager. Timely and regular attendance during the scheduled shift is required.

Requirements

Strong organizational skills.
Proven management ability.
Ability to operate a computer terminal and satellite communications system.
A bachelor's degree in Business Administration, Marketing, or Transportation/Logistics and/or two to three years of fleet management or truckload transportation experience is preferred.
Six months to one year of supervisory experience is preferred.

Nice To Haves

A bachelor's degree in Business Administration, Marketing, or Transportation/Logistics.
Two to three years of fleet management or truckload transportation experience.
Six months to one year of supervisory experience.

Responsibilities

Build and maintain driver relationships by understanding and meeting driver needs, including home time, payroll, utility, equipment breakdowns, logging violations, and equipment issues.
Communicate with drivers using company and customer operating systems, driver telematics, face-to-face communication, and phone or text.
Partner with Dedicated and Associate Logistics Managers to optimize driver loads based on route and freight details, driver needs, and availability.
Understand and adhere to customer service expectations, goals, and initiatives that improve value for the customer and Werner.
Interface with billing, vans, customer service, risk, safety, payroll, fuel, maintenance, and external vendors.
Work with the Dedicated Logistics Manager and/or Operations Manager to fill and maintain a full board of drivers.
Perform other related duties as assigned by the Dedicated Logistics Manager.
Maintain timely and regular attendance according to the scheduled shift determined by supervisory personnel.