Transportation Manager

Trinity Health•Pensacola, FL

40d•Onsite

About The Position

The primary purpose of this job position is to be responsible for the transportation program, including the transport of participants, meals, durable medical equipment, pharmacy, and any other transportation as deemed necessary. The role involves serving on the interdisciplinary team (IDT), attending daily updates, and reporting changes in participants’ baseline status. The manager will supervise transportation staff, oversee hiring, training, and daily operations, and ensure the effective daily communication between the Center, transportation drivers, dispatch, and the transportation coordinator. This role also ensures the daily work schedules are communicated to colleagues and coordinates the daily delivery of home-delivered meals, Durable Medical Equipment (DME), supplies, and miscellaneous items. Additionally, the manager will oversee the vehicle maintenance program, repairs, and assist with research for purchasing new vehicles, while being responsible for ensuring participant satisfaction related to transportation. The position requires collaboration on budgeting, ensuring compliance with federal and state regulations, and managing third-party contracts for services, maintaining a comprehensive vendor list, and ensuring contracted staffing levels are appropriate.

Requirements

High School diploma required.
Minimum of one (1) year experience in working with the frail or elderly population.
Two (2) years of administrative/supervisory experience in a transportation setting.
Five (5) years of experience in the transportation industry.
Valid driver's license in good standing required.
Superior written and verbal communication skills.
Proficiency with MS Office.
Must manage conflict well, have high decision-making quality and flexibility to adapt to ongoing change.
Ability and skills to plan, organize, develop, implement and interpret programs, goals, objectives, policies and procedures of the organization in line with our mission, vision, and philosophy.
Must possess excellent interpersonal, problem solving, conflict management, customer service and organizational skills.
Must be flexible to adapt to ongoing change, be able to prioritize workload, and exercise independent judgment.

Nice To Haves

College degree is preferred.
A combination of education and experience may be acceptable.

Responsibilities

Serve on the interdisciplinary team (IDT), attending morning updates and reporting changes in participants’ baseline status to appropriate staff on a daily basis.
Supervise transportation staff, oversee hiring, training, and daily operations.
Ensure responsibility for running and maintaining transportation scheduling software program.
Ensure effective daily communications between the Center, transportation drivers, dispatch and transportation coordinator.
Ensure the daily work schedules are communicated to colleagues.
Ensure coordinating and scheduling daily delivery of home delivered meals, Durable Medical Equipment (DME), supplies and miscellaneous items requested.
Oversee the vehicle maintenance program, repairs and assist with research for purchase of new vehicles.
Responsible for ensuring participant satisfaction as it relates to transportation.
Collaborate on budgeting and ensure compliance with federal and state regulations.
Manage third party contracts for services, maintain comprehensive vendor list and ensure contracted staffing levels are appropriate.