Transportation Logistics Specialist

Uber Freight • Frisco, TX

3d • Hybrid

About The Position

Uber Freight is seeking an experienced customer service professional with a background in transportation, supply chain, or logistics. The specialist leads transportation functions to support accurate, timely, efficient, and cost-effective product delivery while providing excellent customer service. This is a hybrid position based at a customer office hub in Garland, Texas, with a Monday-through-Friday schedule from 8:00 AM to 5:00 PM.

Requirements

• High school diploma or GED equivalent.
• At least 3 years of related experience in transportation, logistics, or supply chain.
• Domestic over-the-road transportation experience.
• Knowledge of Microsoft and/or Google Workspace.

Nice To Haves

• Bachelor’s degree in transportation logistics or supply chain management.
• Strong understanding of cross-border transportation and the freight logistics industry.
• Experience with LTL, FTL, and flatbed transportation.
• Reporting and analytics skills, including running BI reports, validating and understanding information, offering feedback, and delivering insights to managers and/or customer contacts.

Responsibilities

• Use the Transportation Management System (TMS) to facilitate the order life cycle.
• Meet or exceed customer expectations for on-time pickups and deliveries.
• Establish and maintain effective relationships with carriers contracted to the account and other carriers in the region.
• Secure freight coverage and select carriers through the systemic routing guide and spot shipments, including negotiating rates.
• Use the TMS to route and consolidate orders based on cost and transit options across transportation modes.
• Monitor and resolve shipment data errors.
• Analyze operations proactively to prevent service failures.
• Develop, recommend, and implement cost-saving and service-improvement programs in support of transportation strategy.
• Communicate professionally and promptly.
• Identify patterns in shipper, receiver, and carrier performance and recommend improvements.
• Resolve carrier invoice discrepancies in TMS financials.
• Train new customer and vendor users on the TMS, demonstrating knowledge of customer business practices and workflow.

Benefits

• Company-sponsored health plan for eligible U.S. employees working more than 30 hours per week.
• Dental benefits for eligible U.S. employees working more than 30 hours per week.
• Vision benefits for eligible U.S. employees working more than 30 hours per week.
• 401(k) match for eligible U.S. employees working more than 30 hours per week.
• Financial and mental wellness benefits for eligible U.S. employees working more than 30 hours per week.
• Parental leave for eligible U.S. employees working more than 30 hours per week.
• Short- and long-term disability coverage for eligible U.S. employees working more than 30 hours per week.
• Life insurance for eligible U.S. employees working more than 30 hours per week.
• Potential eligibility for a performance or sales incentive bonus, Uber Freight equity awards, and other compensation, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED