About The Position

The Transportation & Logistics Manager manages the day-to-day transportation of Christie Lites equipment between warehouses and live event locations. The role coordinates cost-effective, reliable domestic, cross-border, and international freight while ensuring timely delivery and accurate shipment documentation. The manager plans and coordinates freight movements, selects and manages carriers, tracks shipments, and addresses delays and delivery risks. The role also oversees customs and shipment documentation, temporary import records, carrier performance and costs, freight claims and invoice issues, and daily team operations and transportation processes.

Requirements

  • Transportation and logistics experience, including freight planning, carrier coordination, and rate negotiation.
  • Cross-border and international freight experience, including customs documentation and broker coordination.
  • Management experience overseeing teams and daily transportation or logistics operations.
  • Strong organizational, forward-planning, communication, and problem-solving skills.
  • Proficiency with MS Office and Excel, including the ability to analyze freight costs and carrier performance.
  • Self-motivation and the ability to set and meet goals.
  • Calmness and resourcefulness when resolving time-sensitive shipment issues.
  • Ability to multitask and adapt; quality-consciousness and a team-results focus.

Nice To Haves

  • Experience in live events, touring, or production logistics is strongly preferred.

Responsibilities

  • Plan freight movements with Transport Coordinators, warehouses, and internal stakeholders to meet shipment requirements and event deadlines.
  • Select appropriate carriers, secure capacity, and coordinate pickup and delivery schedules.
  • Track shipments, resolve delays, and communicate delivery risks and recovery plans.
  • Coordinate international and cross-border freight with carriers and customs brokers.
  • Ensure customs documentation and HS codes are accurate and maintain temporary import records, re-export deadlines, and shipment and customs records for compliance audits.
  • Identify and onboard carriers based on coverage, cost, reputation, and capability; negotiate freight rates, service terms, and capacity.
  • Verify carrier insurance coverage and maintain current compliance records.
  • Compare freight options and monitor on-time delivery, tender acceptance, rate reliability, service failures, freight costs, and carrier performance to identify savings and improve service.
  • Investigate and document lost, damaged, or delayed shipments; submit carrier claims and pursue reimbursement or credits.
  • Review freight invoices, resolve discrepancies, and work with Accounting on payment issues.
  • Coordinate team priorities and coverage, support Transport Coordinators with operational questions and shipment issues, and maintain transportation procedures, flowcharts, and accurate vendor information in Nexus.
  • Work with the software team to resolve system issues affecting transportation operations.
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