Transportation Dispatcher - Mesa, AZ

Sonepar•Mesa, AZ

20d•Onsite

About The Position

The Transportation Dispatcher communicates with drivers and sales staff to support timely deliveries and pickups, follows up on questions or concerns, and assists warehouse staff with picking and packing, will calls, pick-up-now orders (PKs), and truck orders. The role monitors sales orders during the shift and makes same-day adjustments to routes and truck assignments so routes are completed on time. It also supports route-efficiency improvements, paperwork and data entry, second-run deliveries, truck loading, and coordination among drivers, sales associates, and customers. The position is located in Mesa, Arizona, and is scheduled Monday through Friday from 7:00 a.m. to 4:00 p.m.

Requirements

High school diploma or GED.
Good mechanical aptitude.
Good math and reading skills.
Ability to lift 50 pounds.

Nice To Haves

Knowledge of warehouse operations.
Knowledge of powered industrial equipment.

Responsibilities

Monitor sales orders throughout the shift and make same-day route changes or add trucks to ensure routes are completed on time.
Assist management with improving route efficiency.
Complete paperwork, documentation, and data entry according to established procedures.
Assist drivers with second-run deliveries (OT-2), including picking and loading trucks.
Assist the city desk with will calls and pick-up-now orders (PKs).
Serve as a liaison between drivers, sales associates, and customers to support smooth deliveries.
Support sales staff with same-day special delivery requests, pickups, and on-time deliveries.
Assist warehouse staff with picking, checking, and loading trucks as directed by the shift manager or lead.
Act in a helpful and cooperative manner toward customers and associates.
Communicate with drivers and sales staff about deliveries and pickups, and follow up on questions or concerns.