Transportation Dispatch Supervisor

Ziegler•Shakopee, MN

10h•Onsite

About The Position

Ziegler CAT has an opening for a Transportation Dispatcher to coordinate equipment movement for Ag, Rental, and Product Support divisions, by utilizing internal resources and external third-party vendors in the most efficient and cost effective manner.

Requirements

HS degree required
Attention to Detail
Customer Focus
Efficiency
Problem Solving
Teamwork
Strong familiarity with DOT (MN, IA, WI, MO) and FMCSA regulations
Strong PC knowledge, including Microsoft Office Suite (Outlook, Word, Excel)
Strong understanding of transportation processes required
Standing, walking, using hands, talking, hearing

Nice To Haves

4-yr degree preferred
Past carrier selection and negotiation experience preferred

Responsibilities

Manage, support, and conduct performance reviews for assigned Drivers
Communicate haul requests to drivers via TDM
Support drivers, coordinators, and sales team with answering questions through phone or email in a timely manner
Promptly communicate any delays, issues, or concerns with completing the requested haul
Partner and collaborate with all stakeholders to ensure seamless transportation of equipment
Maximize utilization of company assets using dispatching and tracking tools
Make business decisions and answer questions based on understanding of vehicle capacities and capabilities
Provide after-hours support for emergency haul requests
Maintain relationships with outside vendors and identify new vendors as needed
Negotiate prices with third party vendors to remain competitive
Utilize haul bidding tools available (currently 123Loadboard) to secure the best price for all hauls
Award bids to carriers for hauls based on price, service level, quality, and availability
Ensure loads assigned to internal resources are completed following Federal, State, and Local regulations
Promote a safe work environment and devise action plans to correct unsafe conditions
Monitor department KPI’s to ensure operational effectiveness
Immediately follow up with customer complaints regarding hauling or other issues
Maintain and share knowledge of company products to better serve our customer
Promote and demonstrate the Ziegler Way
Converse regularly with drivers and managers to ensure issues at branches and locations are addressed
Communicate road restrictions to sales group (by state)
Other duties as assigned by Transportation & Fleet Manager

Benefits

Health, Dental, Vision and Life Insurance
15 days of PTO your first year, accrual starts day 1
9 paid holidays
401(k) plan with company contribution and match
HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year
Short-Term and Long-Term Disability Insurance
FSA & EAP
Paid Parental Leave & Funeral Leave
Fitness membership discount
Education Assistance