Transportation Dispatch

Austin Hose•Odessa, TX

About The Position

This role is responsible for the efficient and safe scheduling of drivers and routes, meticulous documentation of all delivery-related activities, and ensuring the operational readiness of company equipment. The position also involves assisting with inside sales, coordinating with the Logistics Coordinator on driver logs and DOT regulations, and managing truck rotations and maintenance. A key aspect of the role includes administering and training users on proof of delivery software, ensuring accurate data capture, and resolving discrepancies with related departments. Effective communication via Microsoft Teams and maintaining organized files and procedures are also essential. The role requires flexibility, including willingness to work overtime and adapt to changing departmental needs.

Requirements

High School diploma
2+ year's dispatcher experience
Knowledge and proficiency in Microsoft Word, Excel, and Outlook
Strong verbal, written, mathematical and interpersonal skills
Ability to use discretion and problem-solving skills
Ability to multitask in a fast-paced environment
Ability to maintain a good working relationship with co-workers, supervisors, management, and various personnel

Responsibilities

Scheduling drivers and routes to ensure safety and efficiency.
Documenting all calls, deliveries, routes, and times for pickup and deliveries.
Monitoring daily/weekly deliveries for effectiveness.
Completing all paperwork related to deliveries, including special billing documents.
Assisting with truck inspections and ensuring all company equipment, including motive, is working accurately.
Assisting with inside sales as needed.
Working with the Logistics Coordinator on driver’s logs, motive, and DOT regulations.
Assisting/Coordinating with truck rotations, maintenance, inspections, registrations, etc.
Administering and training users on proof of delivery software and utilizing software to assign deliveries and ensure all proof of delivery information is being properly obtained.
Working with all related departments to see through resolutions on discrepancies related to billings and deliveries.
Communicating, participating, and reviewing intercompany communications using Microsoft Teams via company computer, Honeywell, and/or app.
Maintaining neat and organized files.
Maintaining procedures and processes for duties as assigned.
Being flexible, including working overtime, and performing responsibilities not specifically identified in the job description and assuming new responsibilities as the department’s needs change.