Transportation Dispatch

Austin Hose•Odessa, TX

21h

About The Position

This role is responsible for the efficient and safe scheduling of drivers and routes, documenting all transportation-related activities, and ensuring the proper functioning of company equipment. The position involves assisting with inside sales, coordinating with the Logistics Coordinator on regulatory compliance, and managing truck maintenance and inspections. A key responsibility includes administering and training users on proof of delivery software, assigning deliveries, and ensuring accurate data collection. The role also requires collaboration with other departments to resolve billing and delivery discrepancies, effective communication via Microsoft Teams, and maintaining organized files and procedures. Flexibility, including overtime and adapting to changing departmental needs, is essential.

Requirements

High School diploma
2+ year's dispatcher experience
Knowledge and proficiency in Microsoft Word, Excel, and Outlook
Strong verbal, written, mathematical and interpersonal skills
Ability to use discretion and problem-solving skills
Ability to multitask in a fast-paced environment
Ability to maintain a good working relationship with co-workers, supervisors, management, and various personnel

Responsibilities

Scheduling drivers and routes to ensure safety and efficiency.
Documenting all calls, deliveries, routes, and times for pickup and deliveries.
Monitoring daily/weekly deliveries for effectiveness.
Completion of all paperwork related to deliveries, including special billing documents.
Assisting with truck inspections and ensuring all company equipment, including motive, is working accurately.
Assisting with inside sales as needed.
Working with the Logistics Coordinator on driver’s logs, motive, and DOT regulations.
Assisting/Coordinating with truck rotations, maintenance, inspections, registrations, etc.
Administering and training users on proof of delivery software and utilizing software to assign deliveries and ensure all proof of delivery information is being properly obtained.
Working with all related departments to see through resolutions on discrepancies related to billings and deliveries.
Communicating, participating, and reviewing intercompany communications using Microsoft Teams via company computer, Honeywell, and/or app.
Maintaining neat and organized files.
Maintaining procedures and processes for duties as assigned.
Being flexible, including working overtime, and performing responsibilities not specifically identified in the job description and assuming new responsibilities as the department’s needs change.