Transportation Delivery Operations Supervisor, 3rd Shift

Staples Inc.•Town of Montgomery, NY

6d•$70,000 - $85,300

About The Position

The Delivery Operations Supervisor leads the team responsible for ensuring timely and complete delivery of orders. The role prepares and plans strategies to achieve daily, weekly, and monthly operational goals, and works closely with senior management to support operational excellence and the facility’s overall success. The supervisor is accountable for performance related to productivity, accuracy, and budget; recommends improvements to department processes and procedures; participates in hiring, training, and coaching associates; and uses operational reports to evaluate performance and ensure expectations are met. The role also promotes safe work practices and fosters the company’s safety culture. On occasion, the supervisor may be asked to drive a Staples truck and make deliveries.

Requirements

High school diploma or GED.
At least 3 years of transportation experience.
Valid driver’s license and a driving record indicating a safe driving history acceptable to the company; must remain eligible to drive a commercial motor vehicle under applicable laws and regulations.
Ability to pass a DOT physical and drug screen to the extent legally permissible.
Must obtain a 6-month DOT medical card specific to the role.
Ability to lift, lower, push, pull, or carry products weighing up to 70 pounds by hand.
Must be at least 21 years of age.
Ability to accurately calculate, plan, and adjust headcount to meet objectives.
Ability to foster communication and teamwork and collaborate with team members at all levels.
Understanding of and working knowledge of transportation systems and processes, productivity standards, and technology.
Functional knowledge of coaching drivers through check rides.
Ability to quickly adopt safety procedures and ensure safe work practices.
Basic English language skills, including verbal and written communication.
Analytical thinking and problem-solving ability.
Inclusive, collaborative approach that listens to others and advocates for effective solutions for customers and employees.
Commitment to leading by example and maintaining a growth mindset.

Responsibilities

Lead the team in ensuring timely and complete delivery of all orders.
Prepare and plan strategies to meet daily, weekly, and monthly operational goals.
Work with senior management to pursue operational excellence and contribute to the facility’s success.
Support achievement of productivity, accuracy, and budget goals.
Recommend improvements to department processes and procedures.
Participate in hiring, training, and coaching associates.
Use operational reports to evaluate department performance and ensure expectations are met.
Ensure safe work practices and foster the safety culture.
Occasionally drive a Staples truck and make deliveries as needed.