Transportation Delivery Operations Supervisor, 3rd Shift

Staples•Montgomery, NY

About The Position

The Transportation Delivery Operations Supervisor leads the team responsible for timely and complete delivery of orders. The supervisor prepares and plans strategies to meet daily, weekly, and monthly operational goals, and works with senior management to pursue operational excellence and facility success. The role is accountable for productivity, accuracy, and budget goals; recommending and implementing process and procedure improvements; participating in hiring, training, and coaching associates; and using operational reports to evaluate performance and confirm expectations are met. The supervisor helps ensure safe work practices and fosters the facility’s safety culture. The role may occasionally require driving a Staples truck and making deliveries. The position is scheduled for 11:00 p.m.–7:30 a.m., Sunday through Thursday. Shift hours may flex based on business needs.

Requirements

High school diploma or GED.
At least 3 years of transportation experience.
Valid driver’s license and a safe driving history acceptable to the company; must remain eligible to drive a commercial motor vehicle under applicable laws and regulations.
Ability to pass a DOT physical and drug screen to the extent legally permissible.
Must obtain a 6-month DOT medical card specific to the role.
Must be at least 21 years of age.
Ability to lift, lower, push, pull, or carry products weighing up to 70 pounds by hand.
Ability to accurately calculate, plan, and adjust headcount to meet objectives.
Ability to foster communication and teamwork among staff and collaborate across the team to achieve successful customer outcomes.
Understanding of and working knowledge of transportation systems and processes, productivity standards, and technology.
Functional knowledge of coaching drivers through check rides.
Ability to adopt safety procedures quickly and ensure safe work practices.
Inclusive approach that seeks common ground, listens to others, and advocates for solutions that serve customers and employees.
Commitment to leading by example and maintaining a growth mindset as a leader, customer advocate, and contributor.
Analytical thinking and problem-solving ability.
Basic English language skills, including verbal and written communication.

Responsibilities

Lead the team in ensuring timely and complete delivery of all orders.
Prepare and plan strategies to achieve daily, weekly, and monthly operational goals.
Work with senior management to support operational excellence and the facility’s success.
Achieve performance goals related to productivity, accuracy, and budget.
Recommend and improve department processes and procedures.
Participate in hiring, training, and coaching associates.
Use operational reports to evaluate department performance and ensure expectations are met.
Ensure safe work practices and foster the safety culture.
Occasionally drive a Staples truck and deliver as needed.