Transportation Coodinator

I Am Boundless, Inc.•Worthington, OH

5h•Hybrid

About The Position

The position of Transportation Coordinator is to oversee transportation service logistics, ensure authorized transportation is available to individuals served, and ensure safe and well-structured transportation services to individuals with intellectual and developmental disabilities (I/DD). This role involves managing daily routing, vehicle availability, maintenance, and driver training, while also supporting staff and clients to fulfill contractual agreements. The coordinator may also perform on-call duties, assist in department planning, and ensure the proper inventory and accounting of supplies. Adherence to company policies, regulations, and laws is essential. The work environment can vary, including professional offices, community locations, outdoor settings, and service delivery sites.

Requirements

High school diploma or equivalent.
Minimum of 1 year of experience in transportation, program management, or supervision in adult day habilitation services preferred.
Proficient with spreadsheet and word processing software with the ability to learn new programs expeditiously.
Positive attitude and enthusiasm for providing high-quality services to individuals with I/DD.
Valid driver’s license and insurable driving record, if applicable.

Nice To Haves

Experience in transportation routing software preferred.

Responsibilities

Oversee the efficiency, training, quality assurance, and implementation of daily routing for all transportation services.
Collaborate with the Transportation Supervisor and/or Manager to ensure proper vehicle availability, considering maintenance schedules and fleet requirements.
Oversee required pre-trip vehicle inspection procedures conducted by drivers and address any identified concerns promptly.
Monitor vehicles for routine and non-routine maintenance needs, entering work orders and communicating emergency needs to the Fleet Manager.
Ensure drivers submit insurance and license information in a timely manner to the Driver Compliance Specialist.
Implement recurring driver training to align with the safety program and driver policies.
Work with stakeholders and clients to fulfill transportation-related contractual agreements.
Support staff when performing driving functions.
Perform on-call transportation duties, including responding to communications, implementing solutions, communicating changes to drivers, and informing contacts of delays.
In the absence of the Transportation Manager/Supervisor, assist in predicting department growth and associated transportation needs, including route adjustments, vehicle, and driver needs.
Ensure that the transportation of hand supplies is inventoried and correctly accounted for.
Assist in the execution of the transportation department safety and compliance program.
Adhere to company policies and procedures, as well as regulations, laws, and other requirements from applicable governing bodies, certification, licensure, and/or accreditation entities.
Modify routes according to service needs, monitor fleet for safety and maintenance concerns, complete work orders, communicate with Fleet Manager/Director, complete initial driver orientation and driving skills evaluation, and review billing for accuracy (in the absence of Transportation Manager/Supervisor).
Serve as backup driver when necessary.
Ensure legal compliance with state and federal regulations and Individual Service Plans (ISPs).
Document and report any incidents and accidents adversely affecting the health and safety of individuals served to the required entities.
Attend staff meetings and other meetings as assigned.
Complete all required documentation for funding, employment, or general operations.
Assure that proper procedures are followed regarding individuals and their inherent rights.
Assist in the review and timely submission of all records, files, financial records, etc.