Transportation Coordinator- PM Shift

Iron Mountain•Oxnard, CA

About The Position

Iron Mountain is seeking a Transportation Coordinator to support the day-to-day operations of its Transportation Operations team. The role supports supervisors and couriers through route staffing, training, and communication to help maintain operational excellence and provide high-quality customer service. The coordinator plans routes and assigns courier tasks, works with drivers and customer service representatives to address delivery issues and maintain coverage, and supports compliance with safety, security, and organizational standards. The schedule is Monday through Friday, 11:00 a.m. to 8:30 p.m., with a $0.50-per-hour shift differential.

Requirements

1 to 2 years of experience in transportation or courier operations, with a strong foundation as an expert-level courier.
Strong knowledge of routing operations, courier staffing, and transportation administration workflows.
Proven problem-solving ability, including resolving common customer service issues.
Ability to lead by example while supporting and instructing team members.

Responsibilities

Plan daily routes and assign courier tasks using routing software to create efficient routes and achieve performance metrics.
Collaborate with drivers, customer service representatives, and management to resolve delivery issues.
Provide phone coverage and arrange backup coverage for absences.
Train drivers, conduct check rides, and monitor daily transportation administration processes to support compliance with safety, security, and organizational standards.