About The Position

This operations position performs clerical duties within the transportation department, including maintaining regulatory compliance as required by the Department of Transportation (DOT). The role supports transportation operations by processing driver and inbound freight paperwork, responding to delivery associate issues, coordinating communications, and preparing daily operational reports.

Requirements

  • High school diploma or GED.
  • Valid driver's license with a driving record that meets the company's insurability standards.
  • Strong leadership, analytical, and motivational skills.
  • Knowledge of Department of Transportation regulations.
  • Proficient written and verbal communication skills.
  • Expertise with the Windows operating system and use of Excel and Word.
  • Understanding of manpower scheduling.

Nice To Haves

  • Two years of prior customer service experience.
  • Two years of distribution or transportation experience in a high-volume route delivery operation.

Responsibilities

  • Gather, organize, and process driver daily paperwork, logs, manifests, vehicle inspections, and related documents.
  • Answer phones, route calls, and take messages.
  • Research operational challenges, order supplies, and act as a liaison between the office and operations.
  • Respond to delivery associate issues and provide support toward resolution.
  • Process inbound freight paperwork weekly.
  • Serve as the primary contact for inbound freight issues.
  • Run daily reports for operations supervisors, including observations and vehicle tracking.
  • Perform other tasks as assigned by supervision or management.

Benefits

  • Sysco benefits information is available at SyscoBenefits.com.
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