Transportation Clerk / Youth Counselor

Stars Behavioral Health Group•Torrance, CA
•Onsite

About The Position

The Transportation Clerk transports and monitors adolescent clients during off-site appointments, outings, and other transportation assignments. The role coordinates and schedules transportation as directed, documents client appointments and behaviors, and monitors client behavior in a manner that protects clients’ self-esteem and the facility’s relationships with other agencies. The employee conducts a vehicle safety check before each use and demonstrates proper knowledge and use of equipment and supplies. When not transporting clients, the employee works as a Youth Counselor and provides direct care in the milieu. The position is with Star View Adolescent Center, a 24/7 locked, highly secure inpatient residential campus serving adolescents ages 12–17 with severe mental health challenges. The facility provides Psychiatric Health Facility (PHF), Community Treatment Facility (CTF), and on-site non-public high school programs, along with multidisciplinary mental health services, Therapeutic Behavioral Services, and an Intensive Day Treatment Program.

Requirements

  • Active, valid California Commercial Driver’s License (Class B) with a Passenger (P) endorsement.
  • Clean DMV driving record printout.
  • Meet all regulatory age requirements for commercial transport.
  • Flexibility and willingness to fluctuate work hours to accommodate client transportation schedules.
  • Meet one of the following education and experience combinations: high school diploma or equivalent plus one year of direct service experience working with emotionally disturbed adolescents; or high school diploma or equivalent plus two years of direct service experience working with emotionally disturbed adults.
  • Willingness to work as direct care staff in the milieu when not actively transporting clients.
  • Ability to communicate effectively, verbally and in writing, with clients, staff, and the public.
  • Ability to work independently with limited supervision.

Responsibilities

  • Transport and monitor clients during off-site appointments, outings, and other transportation assignments.
  • Coordinate and schedule client transportation as directed.
  • Document client appointments and behaviors.
  • Monitor client behavior while protecting clients’ self-esteem and the facility’s relationships with other agencies.
  • Provide input based on observations of concerns and ask appropriate questions.
  • Conduct a vehicle safety check before each use.
  • Demonstrate knowledge and proper use of equipment and supplies.
  • Work as direct care staff in the milieu as a Youth Counselor when not transporting clients.

Benefits

  • Vacation and holiday pay.
  • Employer-paid medical, dental, and vision coverage.
  • Additional voluntary benefits.
  • On-the-job training and access to paid CEU opportunities.
  • Career development programs.
  • Supervision for BBS hours for AMFT, ACSW, and APCC professionals, where applicable.
  • Employee recognition and rewards.
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