Transportation Clerk / Youth Counselor
About The Position
The Transportation Clerk transports and monitors adolescent clients during off-site appointments, outings, and other transportation assignments. The role coordinates and schedules client transportation as directed, documents appointments and client behaviors, and observes client behavior in a way that protects clients’ self-esteem and the facility’s relationships with other agencies. The employee conducts a vehicle safety check before each use and demonstrates proper knowledge and use of equipment and supplies. When not transporting clients, the employee works as a Youth Counselor and provides direct care in the milieu. The position is with Star View Adolescent Center, a comprehensive inpatient residential mental health facility serving up to 60 adolescents ages 12–17 experiencing severe mental health challenges. The facility is a 24/7 locked, highly secure campus offering Psychiatric Health Facility (PHF), Community Treatment Facility (CTF), and an on-site non-public high school, alongside multidisciplinary mental health services, Therapeutic Behavioral Services, and an Intensive Day Treatment Program.
Requirements
- Active, valid California Commercial Driver’s License (Class B) with Passenger (P) endorsement.
- Clean DMV driving record printout.
- Meet regulatory age requirements for commercial transport.
- Flexibility and willingness to vary work hours to accommodate client transportation schedules.
- Meet one of the following education and experience combinations: High School Diploma or equivalent plus one year of direct service experience working with emotionally disturbed adolescents; or High School Diploma or equivalent plus two years of direct service experience working with emotionally disturbed adults.
- Ability to work as direct care staff in the milieu when not actively transporting clients.
- Ability to communicate and interact effectively, verbally and in writing, with clients, staff, and the public.
- Ability to work independently with limited supervision.
Responsibilities
- Transport and monitor clients during off-site appointments, outings, and other transportation assignments.
- Coordinate and schedule client transportation as directed.
- Document client appointments and behaviors.
- Monitor client behavior in a manner that avoids harming clients’ self-esteem or the facility’s relationships with other agencies.
- Provide observations and raise appropriate questions about concerns.
- Conduct a vehicle safety check before each use.
- Demonstrate knowledge and proper use of equipment and supplies.
- Work as a Youth Counselor and direct care staff in the milieu when not transporting clients.
Benefits
- Employer-paid medical, dental, and vision coverage.
- Additional voluntary benefits.
- Vacation and holiday pay.
- On-the-job training and paid CEU opportunities.
- Career development programs.
- Supervision for BBS hours for AMFT, ACSW, and APCC professionals where applicable.
- Employee recognition and rewards.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
