DC TRANSPORTATION AREA SUPERVISOR
About The Position
The Transportation Supervisor leads an hourly team and influences the broader distribution team to operate the distribution center efficiently, safely, and productively. The role manages the associates under its supervision and ensures prompt, efficient, and accurate merchandise handling while developing and implementing team goals. It includes responsibility for hiring, evaluation, development, discipline, and termination of hourly associates, with management responsibility for approximately 20 to 30 hourly associates. The supervisor executes transportation functions within budgetary cost goals, operating standards, and performance metrics. Responsibilities include managing dedicated-fleet and one-way carrier execution, planning and executing store delivery routes, coordinating with outbound operations to meet load schedules, managing the yard, and addressing store-service performance. The role analyzes service and Voice of Customer results, develops improvement plans, reviews financial and operating metrics, and ensures transportation projects and pilots meet their timelines and objectives. The position reports to the Operations Manager and directly supervises or coordinates the work of others, including planning, monitoring, and reviewing subordinate work. Overnight travel is typically less than 10%. The work involves intermittent physical exertion, including walking, standing, stooping, climbing, and lifting material or equipment, sometimes heavy or awkward. Working conditions are typically comfortable, with regular exposure to temperature extremes, moving machinery, loud noise, and fumes that may cause discomfort or a moderate risk of accident or illness.
Requirements
- Must be at least 18 years of age.
- Must be legally permitted to work in the United States.
- Minimum of 2 years of work experience.
- Knowledge, skills, and abilities typically acquired through completion of a high school diploma and/or GED.
- People-management ability, including assessing skills, managing work and productivity, and coaching and developing talent.
- Financial acumen, including assisting with budgets, labor forecasts, and evaluating the financial impact of decisions.
- Ability to think creatively and develop solutions to problems.
- Clear, concise communication across varied settings, adapting communication style to the audience.
- Conflict-management ability, including listening actively and resolving disagreements equitably.
- Ability to use facility operations systems and tools and retrieve data accurately and effectively.
Nice To Haves
- Bachelor's degree in Supply Chain or a related field.
- Supply chain experience.
- Experience with Warehouse Management Systems and Transportation Management Systems.
- At least 3 years of supervisory experience in a related field.
- Experience managing a dedicated fleet.
- Flexibility to work various shifts.
- Ability to relocate.
Responsibilities
- Execute transportation functions in accordance with budgetary cost goals, operating standards, and performance metrics.
- Manage dedicated-fleet and one-way carrier execution.
- Plan and execute store delivery routes, and partner with outbound operations to meet load schedules.
- Manage the yard and store customer-service performance, including communication with stores.
- Analyze service-to-store and Voice of Customer results and create action plans to improve performance.
- Evaluate current work methods, identify efficiency opportunities, and partner with the Operations Manager or Assistant General Manager to implement solutions.
- Guide associates in daily operations and monitor productivity, safety, service, and quality.
- Train hourly associates, provide feedback, and regularly evaluate job performance and work methods.
- Resolve associate-relations issues and handle hiring, compensation, discipline, and termination of hourly associates in the assigned department.
- Investigate operational errors, determine causes, and recommend corrective actions.
- Manage on-time service to stores, trailer cube utilization, and financial goals.
- Review daily, weekly, monthly, and quarterly metrics and financial analyses; identify actions for negative trends and improve positive trends.
- Keep transportation projects and pilots on track with their timelines and expected results.
- Coordinate and monitor transportation plans to meet business-plan performance metrics, including budget and on-time delivery.
- Review reports and metrics to plan transportation needs.
- Perform other duties as assigned by the Operations Manager, Assistant General Manager, and General Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
