Transportation Analyst

Ryder Supply Chain Solutions•Cleveland, OH

3d•$55,000 - $70,000•Onsite

About The Position

The Transportation Analyst is responsible for managing Transportation Management business processes (i.e. procurement, Freight Bill Audit & Payment, Shipment Planning & Execution) to ensure that Ryder's solutions are meeting customer requirements. This position will handle repeatable analysis and tasks driving continuous cost and service improvement by recommending and implementing stated improvements. Position will require both customer and carrier interfacing and capable of representing Ryder in customer meetings.

Requirements

Strong oral and written communication skills
Aptitude to gain further competency in Statistical and/or Transportation Analysis tools (Minitab, SAS, Metlab, i2, Tmod, ILPS) - Ryder TM Operating Systems (Miles, TIS, i2TMS, Ryder On line)
Strong verbal and written communication skills , Required
Bilingual, French and English (for Quebec Locations only), Required
Strong planning and organizational skills, Required
Possesses a high degree of initiative, Required
Demonstrates analytical skills, Required
Demonstrates problem solving skills, Required
Excellent interpretation of complex statistical data, Required
Demonstrates customer service skills, Required
Develops and delivers effective presentations, Required
Excellent interpersonal skills, Required
Detail oriented and customer focus, Required
Possesses a high degree of initiative, Required
College degree/Technical Certification in in Business, Logistics, Transportation. A combination of other education and experiences will be considered., Required
2 years or more in industry related experience required, Required
2 years or more in experience in custom and flow of freight as well as Transportation Management, Required
Must be computer literate and able to use the Microsoft Office Suite (Excel, Word, Access & PowerPoint required) as well as internet for work related matters Beginner, Required

Nice To Haves

Accredited internship/cooperative experience a plus for graduates
Bachelor's Degree in Business, Logistics, Transportation, Preferred

Responsibilities

Monitor and manage key performance indicators and execute root cause analysis utilizing TM operating systems.
Provide all support function activity including accuracy and timeliness of data processing, reporting analysis, and all other customer specific inquiries.
Interact with clients in resolving problems and coordinating implementations.
Cohesively work with internal SME(s) to resolve problems and/or support implementations.
Process and distribute weekly and monthly customer metrics and develop customer performance reports.
Prepare various reports as required or any support document needed as well as updating SCLM and SCMP.
Initiates continuous process improvement activities and monitors results.
Responsible to measure the transportation networks cost and service performance as well as analyze, implement, and develop improvement initiatives in support of the Account Executive.
Coordinate the activities of TM procurement to achieve best cost/service solution network.
Responsible for preparation in support of client quarterly and monthly account reviews.
Evaluate, quantify and present opportunities for continuous improvement at assigned accounts.
Ensure that the output of TM centralized processes meet solution design specifications and customer requirements
Proactively monitor and manage key performance indicators and execute root cause analysis utilizing TM operating systems: - FBAP - i2TMS - Ryder Online - Transportation Intelligence System
Execute analysis and data preparation in support of sales activities
Participate in TM Kaizen activities as Subject Matter Expert
Perform other duties as assigned