Transportation Analyst (Digital)

Caterpillar•Morton, IL

12d•Onsite

About The Position

Caterpillar’s Product Support and Logistics Division (PSLD) supports aftermarket parts distribution, integrated logistics, and global services. The Transportation Analyst supports and improves technology solutions for global ground transportation operations. The role serves as a subject matter expert for transportation management systems, including Blue Yonder and internal transportation platforms, helping keep systems operational, effective, and aligned with business needs. The analyst partners with business and technical teams to troubleshoot system issues, identify and implement enhancements, and pursue continuous improvement through analytics, automation, and AI. The position also contributes to long-term projects that improve transportation processes, increase efficiency, and establish consistent global standards, while providing timely support for critical system issues. The role is based in Morton, Illinois, is 100% on-site, and requires up to 10% domestic and/or international travel. Work is first shift, Monday through Friday. Relocation and sponsorship are not offered.

Requirements

Demonstrated accountability and ability to take personal responsibility for assignments, decisions, and results.
Ability to complete tasks with accuracy and attention to detail.
Knowledge of analytical techniques and tools, including the ability to determine root causes and develop alternative solutions.
Knowledge of data-gathering and analysis tools, techniques, and processes; ability to collect and synthesize information from varied sources objectively.
Knowledge of problem-solving approaches, tools, and techniques, and ability to apply them to diverse situations.

Nice To Haves

Bachelor’s degree in Computer Science, Logistics, Supply Chain, or a related field.
Experience with transportation, logistics, or supply chain operations.
Experience with Transportation Management Systems (TMS), preferably Blue Yonder.
Experience supporting, configuring, or improving business systems and applications.
Strong process automation and continuous improvement experience.
Ability to translate business needs into requirements and partner effectively with IT and development teams.
Experience with Power BI and/or Tableau.
Knowledge of SQL, Python, Snowflake, and/or APIs.
Experience identifying and implementing opportunities using automation, analytics, or AI.
Lean or Six Sigma experience.
Experience with a TMS software provider or transportation technology organization.

Responsibilities

Serve as a subject matter expert for transportation systems, including Blue Yonder, with a focus on system development and automation.
Support and enhance transportation management systems and related technology used by global transportation teams.
Troubleshoot system issues, identify bugs, and partner with technical teams to implement fixes and enhancements.
Lead continuous improvement efforts to streamline processes, improve efficiency, and drive standardization.
Identify opportunities to leverage automation, analytics, and AI within transportation processes.
Partner with business and technical teams to translate operational needs into system solutions and enhancements.
Support system implementations and ensure solutions align with business requirements and operational standards.
Develop and document system processes and provide training and support to end users.
Manage long-term strategic projects while responding to urgent system and operational issues as needed.