Transport Supervisor (Full Time Evening Shift 2:00 PM -10:30 PM)

Stony Brook University•Town of Brookhaven, NY

10d•Onsite

About The Position

At Stony Brook Medicine, the Transport Supervisor supervises Distribution Services staff and dispatches transport requests using the Capacity Management program. The supervisor counsels staff and ensures compliance with departmental, University, and Hospital policies and procedures. The role requires strong communication and organizational skills and a commitment to high standards of service. The supervisor oversees patient and equipment transport operations across clinical and non-clinical departments, monitors service quality, responds to caller inquiries, maintains staff schedules and timesheets, and tracks equipment repairs and patient belongings. The position also supports departmental policies and procedures, reporting, staff onboarding, and frontline operational coverage. The listed schedule is full-time, 2:00 PM–10:30 PM; Hospital positions may be subject to changes in shifts and pass days as necessary. The position may be designated essential, in which case the employee may be required to remain at or report to work during an institutional emergency. It may require wearing respiratory protection, which may prohibit facial hair. Before starting, the selected candidate must complete a pre-employment physical and medical clearance, an electronic reference check with at least three professional references, a four-panel drug screen, and required regulatory screenings, and provide any required New York State licenses or certificates. Failure to meet these requirements may delay the start date or result in revocation of the offer. The anticipated pay range is described as dependent on verified, relevant comparable experience, but no numerical range is provided. Compensation may include location pay for certain full-time bargaining-unit positions and shift differentials for evening, night, or other supplemental shifts. Benefits include generous leave, health insurance, and participation in the state pension system.

Requirements

Associate's degree and at least one year of experience in a patient setting or hospital facility; alternatively, at least three years of experience in a patient setting or hospital facility in lieu of the degree.
Knowledge and understanding of patient throughput and transport practices.
Working knowledge of Microsoft Outlook, Word, and Excel.
Excellent verbal and written communication skills.

Nice To Haves

Three or more years of experience in a large hospital facility.

Responsibilities

Dispatch patient and equipment transport requests for clinical and non-clinical hospital departments using the Capacity Management program.
Follow up with transporters and provide feedback on quality measures to support professional and efficient transports.
Answer department telephone calls and provide callers with information about delays and obstacles in patient and equipment deliveries.
Supervise and counsel staff as needed, ensuring compliance with departmental, University, and Hospital policies and procedures.
Complete staff schedules and timesheets.
Track equipment repairs handled by the contracted vendor using Microsoft Excel and verify that repair tickets are completed correctly and on time.
Track patient belongings and service issues daily, purge older belongings, and maintain the Microsoft Access database.
Issue staff uniforms and maintain inventory as needed.
Collaborate on departmental policies and procedures for safe and efficient patient transport, equipment delivery, and recycling operations.
Run and print Capacity Management reports, export data to Microsoft Excel spreadsheets, and report department performance indicators and improvement plans to the Department Manager.
Serve as a visible, hands-on supervisor, supporting staff engagement, operational oversight, workflow, and frontline hospital operations.
Assist the Department Manager with interviewing and onboarding staff.