Transport Supervisor - Full Time Evening Shift (3:00 PM - 11:30 PM)

Stony Brook University • Town of Brookhaven, NY

10d • Onsite

About The Position

At Stony Brook Medicine, the Transport Supervisor supervises Distribution Services staff and dispatches transport requests using the Capacity Management program. The supervisor oversees and counsels staff to ensure compliance with departmental, University, and Hospital policies and procedures. This hands-on role supports staff engagement, operational oversight, and workflow throughout the hospital while helping maintain efficient patient transport, equipment delivery, and recycling operations.

The position works the evening shift, 3:00 PM to 11:30 PM. Hospital positions may be subject to changes in pass days and shifts as needed. The role may be designated essential, requiring the employee to remain at or report to work during an institutional emergency. It may also require respiratory protection, which may prohibit facial hair.

Requirements

• Associate's degree and at least 1 year of experience in a patient setting or hospital facility; or, in lieu of a degree, at least 3 years of experience in a patient setting or hospital facility.
• Knowledge and understanding of patient throughput and transport practices.
• Working knowledge of Microsoft Outlook, Word, and Excel.
• Excellent verbal and written communication skills.

Nice To Haves

• At least 3 years of experience in a large hospital facility.

Responsibilities

• Dispatch patient and equipment transport requests for clinical and non-clinical hospital departments using the Capacity Management program.
• Follow up with transporters and provide feedback on quality measures to help ensure transports are completed professionally and efficiently.
• Answer department telephone calls and inform callers about delays and obstacles in patient and equipment deliveries.
• Supervise and counsel staff as needed, ensuring compliance with departmental, University, and Hospital policies and procedures.
• Complete staff schedules and timesheets.
• Track vendor-completed Fix as Fail equipment repairs in Microsoft Excel and verify timely and accurate completion of repair tickets.
• Track patient belongings and service issues daily, purge older belongings, and maintain the Microsoft Access database.
• Issue staff uniforms and maintain inventory as needed.
• Collaborate on departmental policies and procedures for safe and efficient patient transport, equipment delivery, and recycling operations.
• Run and print Capacity Management reports, export data to Microsoft Excel, and report department performance indicators and improvement plans to the Department Manager.
• Conduct patient interviews and employee observations.
• Train new employees and provide ongoing retraining, staff education, and support for the department mentorship program.
• Review orientation materials.
• Maintain a visible, hands-on presence throughout the hospital to support frontline operations, staff engagement, operational oversight, and workflow.

Benefits

• Generous leave.
• Health insurance.
• Participation in the state pension system.
• Some positions may include supplemental pay such as location pay or shift differentials.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree