Transport Associate - AGH - Full Time

Highmark Health•Pittsburgh, PA

About The Position

The Transport Associate transports patients, medical records, mail, specimens, equipment, and materials throughout the facility. The role also helps patients and visitors by providing information and direction, and maintains transportation equipment in clean, good working order. Employees are expected to follow ethical and legal standards, the company’s Code of Business Conduct, applicable laws and policies, and training requirements. The role may provide access to confidential customer information; employees must protect it and comply with HIPAA and the company’s privacy and information-security policies.

Requirements

Proficiency in customer service.
High degree of problem-solving and decision-making ability.
Good oral and written communication skills.
Strong organizational skills to maintain working relationships with internal and external departments and customers at all levels.
Ability to maintain the highest level of confidentiality.
Act 34 Criminal Background Clearance Certificate.
Act 33 Child Abuse Clearance Certificate.
Act 73 FBI Fingerprinting Criminal Background Clearance Certificate.
CPR certification; incumbents in the role as of 05/01/25 must obtain it by 09/01/25.

Responsibilities

Transport inpatients and outpatients within the facility from their initial location to their destination.
Deliver equipment, materials, and specimens to requesting departments, including using the pneumatic tube system.
Serve as a hospital ambassador by providing information and directions to patients and visitors.
Keep transportation equipment clean and in good working order.
Perform other duties as assigned or required.
Protect confidential information and comply with HIPAA, privacy policies, information-security guidelines, the Code of Business Conduct, applicable laws, and company policies.

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