Translation and Interpreting Specialist

INNOVATIVE INTEGRATED HEALTH•Stockton, CA

1d•$17 - $21

About The Position

The Translation and Interpreting Specialist helps communicate participants’ needs to staff under the supervision of the Scheduling Manager. The role supports PACE by IIH’s participant-centered care for older adults and may involve completing new participant paperwork, working on the PACE floor, clinic, and home visits, and translating documents and information between English and the working language. The specialist provides professional, compassionate service to participants, families, staff, and members of the public, and works collaboratively with an interdisciplinary team.

Requirements

At least one year of documented experience working with a frail or elderly population.
GED or high school diploma at minimum.
Ability to translate, read, and write the language for which hired.
Medical clearance for communicable diseases and up-to-date immunizations before direct participant contact.
Knowledge of principles and techniques for relating to frail elderly persons.
Ability to communicate with participants, their families, and staff, and establish helping, trusting relationships with participants.
Sensitivity to older adults, demonstrated through a caring approach, patience, and responsiveness to participant requests.
Ability to follow verbal and written instructions and adapt the work schedule under supervision.
Ability to use appropriate safety measures when providing care.
Ability to interact pleasantly, patiently, and professionally with the public and governmental agencies.
Ability to work effectively and harmoniously with an interdisciplinary team, older adults, service providers, and peers.
Well organized, dependable, flexible, and resourceful.
Ability to access all areas of the center during the workday.
Ability to lift up to 35 pounds occasionally, 15 pounds frequently, and 7 pounds constantly; assistance from another qualified employee is required when lifting or transferring objects over 25 pounds.
Ability to communicate verbally with excellent comprehension of English.

Nice To Haves

Experience in a long-term care facility or community-based geriatric program.
Knowledge of medical terminology in English and the respective working language.
Certification as a medical interpreter.

Responsibilities

Complete new patient paperwork for Innovative Integrated Health for Seniors enrollees.
Maintain excellent customer service and proper phone etiquette.
Remain professional while on the PACE floor, in the PACE clinic, and during home visits.
Immediately alert staff to problems, complaints, or issues.
Work on the Innovative Integrated Health for Seniors floor as needed.
Attend and participate in assigned staff meetings, in-services, projects, and committees.
Follow center practices, procedures, and policies, including assigned break times and attendance requirements.
Accept assigned duties cooperatively and perform other related duties as assigned.
Translate documents and materials—including hand-outs, flyers, slides, notes, reminders, and medical instructions—from English to the working language and from the working language to English.
Adapt work hours as needed and use a personal vehicle if required.