Transition & Quality Specialist
About The Position
The Transition & Quality Specialist is responsible for ensuring compliance with state and local regulations and federal accreditation standards. They will also play a crucial role in facilitating smooth transitions for people we support and manage the transition of caseloads and homes. This position will serve as a liaison between landlords and Sunnyhill, Inc. ensuring all parties are well-informed and coordinated. Transition & Quality Specialist will have strong organizational skills, excellent communication abilities, and a passion for supporting the people we support and their teams through all transition processes.
Requirements
- Three (3) years of experience in the field of developmental disabilities.
- Excellent verbal and written communication skills.
- Ability to communicate positively and effectively with people supported, employees and all involved team members.
- Ability to prioritize tasks and function effectively in a high-paced environment.
- Valid driver’s license and auto insurance (use of personal vehicle required at times).
- Acceptable background checks.
Nice To Haves
- Bachelor’s degree in Social Services, or related field, preferred.
- Experience providing services funded through the Department of Mental Health, preferred.
Responsibilities
- Review and ensure compliance with monthly documentation for all residential sites in the Jefferson County Supported Living Program.
- Complete spot checks of daily log notes for all residential sites to ensure compliance and quality. Provide feedback to team when corrections are needed.
- Prepare and submit documentation for identified restrictions in REDCap for review, while maintaining the restriction spreadsheet, ensuring timely follow-up, and coordinating the annual review of existing restrictions.
- Review finalized ISPs for all people supported, including identifying unaddressed restrictions, entering or updating all outcomes and implementation strategies in Therap, and assisting with compliance of annual assessments and consents.
- Assist with compliance of monthly safety talk data and emergency drill completion.
- Review the consumer referral database to identify and evaluate potential new people we support for the department and maintain a robust system for tracking referrals and intakes.
- Act as the agency liaison during meet and greets and throughout the intake process.
- Ensure completion and ongoing maintenance of all intakes and their supporting documentation.
- Conduct monthly post-intake meetings with the team for one-year post-transition.
- Coordinate all move-related activities within the department.
- Identify, tour, and secure properties that align with the needs of the people we support.
- Ensure compliance with documentation for rental property leases.
- Serve as the liaison between Sunnyhill and landlords, ensuring all services outlined in the lease are effectively set up and completed.
- Complete pre-lease renewal site checks and communicate concerns to management.
- Assist with preparing annual assessment and consent packets while ensuring all related paperwork remains in compliance.
- Complete satisfaction surveys with people supported every six (6) months and facilitate resolutions to issues that arise.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
