O2 - Transit System Based Outreach Specialist - Transit - Friday-Tuesday 11pm-7:30am

Bowery Residents' Committee•New York, NY

14h•Onsite

About The Position

BRC's Transit Homeless Outreach program, jointly funded by the Department of Homeless Services and the Metropolitan Transportation Authority, operates throughout the transit system 24 hours a day. Since 2005, BRC has provided outreach and case management services to humanely assist homeless individuals to permanently relocate from MTA properties. Due to a recent expansion, BRC has many new outreach positions available. The program serves the New York City metropolitan area, including the boroughs of Manhattan, The Bronx, Brooklyn and Queens. Clients of Transit Homeless Outreach are engaged and assessed with the goal of connecting them with housing and essential services.

Requirements

Associates or Bachelor's degree required or demonstrated equivalent experience in lieu of degree.
Current BRC employees in Community Technician, Program Aide, and other comparable positions with a minimum of 6 months of continuous employment will also be considered.
Strong interest in working in direct services to the homeless and/or mentally ill and substance abusing populations.
Valid state driver's license required.
Good writing skills to provide an adequate written description of client interactions.
Basic computer literacy required.
Ability to recognize the signs and symptoms of mental health and substance abuse issues and gain a working knowledge of all available services.
First Aid/CPR certification or the ability to pass test to acquire these credentials required.

Nice To Haves

Ability to speak Spanish desirable.

Responsibilities

Providing direct outreach, vulnerability screening, escort, and referral services for all homeless individuals encountered in the field during their shift.
Recording and maintaining accurate statistical data on all individuals approached and referred.
Case-record management of clients receiving longer-term services.
Recognizing the signs and symptoms of mental health and substance abuse issues and gaining a working knowledge of all available services.
Spending the majority of outreach to homeless individuals at end of the line stations with a high level of collaborative joint outreach operations with various external agencies.
Related duties as assigned.

Benefits

Health insurance
Paid sick time
Competitive health and dental plans, with coverage available for your spouse, domestic partner, and dependents.
A minimum of 3 weeks paid vacation
12 paid holidays
Additional paid sick and personal time.
A 403(b) pension plan with a matching benefit paid by BRC.
Tuition assistance
Many training opportunities for career development.
Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.