Transit Operator

Prince George's County Government • Forestville, MD

6d • Onsite

About The Position

This is skilled craft work involving the operation of commercial passenger vehicles, multi-passenger vans, and ancillary equipment (e.g., wheelchair lifts and two-way radios) to transport customers with special needs, including senior citizens and individuals with disabilities, to assigned destinations. Paratransit routes are primarily followed; however, fixed routes may be assigned as needed. Performance is evaluated based on the safe and efficient operation of vehicles, the safe transport of passengers, and the quality of customer service provided. The selected individual is expected to consistently demonstrate a professional, courteous, pleasant, and helpful demeanor when interacting with the public and must be able to maintain composure in stressful situations. Work is performed outdoors in varying weather conditions with regular exposure to the elements. The position requires the ability to repetitively lift and carry at least 50 pounds on a regular basis and to wear and maintain the required uniform and personal protective or safety equipment. Physical requirements include the ability to sit, stand, walk, use hands and fingers to handle or operate objects, tools, and controls; reach with hands and arms; climb stairs; balance; and stoop, kneel, crouch, or crawl. The employee must be able to safely operate light- to heavy-duty County vehicles with a gross vehicle weight rating (GVWR) in excess of 26,000 pounds. Employees of the Department of Public Works and Transportation (DPW&T) are designated as Essential Employees and are required to participate in the Department's Snow and Ice Control Program, respond during natural and human-caused disasters, and support special operations and activities as assigned. Essential employees are expected to report for duty or remain at work when other employees are granted Administrative Leave.

Requirements

• Graduation from high school or a G.E.D.
• One (1) year of transit operation experience with direct customer service experience.
• Possession of a valid Class B or C commercial driver's license (CDL) with passenger airbrake or mandatory passenger endorsements
• Must possess, maintain, and submit a copy of Class "B" Commercial Driver's License (CDL) with air-brake and passenger endorsement together with a current DOT physical certification card.
• Must submit a current Motor Vehicle Administration driving record.
• Must be willing to work outdoors.
• Meet all training and performance standards and demonstrate proficiency as required by the agency.
• Wear and use agency protective apparel and equipment in the performance of their assigned duties.
• Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings.
• Be willing and able to serve as an essential employee in the department's Snow and Ice Control Program and during other emergency/special activities as assigned.
• Applicants who are selected for employment will be required to provide and verify authorization to work in the United States without sponsorship.

Nice To Haves

• An equivalent combination of education, experience and training which provides the required knowledge, skills and abilities may be considered.

Responsibilities

• Operates passenger vehicles in a safe manner, complying with Motor Vehicle and Transit Local, State, and Federal regulations.
• Conducts routine bus and van inspections of assigned vehicle before/after use according to safety and operating procedures.
• Maintains communication by radio with Dispatch and Transit Service Coordinators to report transit vehicle breakdowns, accidents, interruptions in service or other information vital to maintaining efficient transit operations.
• Provides customer service and courteous interactions with passengers by responding to inquiries about schedules, routes, fares, connections to other routes and services, ridership promotions and transit service policies.
• Assists passengers boarding/disembarking when necessary.
• Assists with securing disabled wheelchair patrons.
• Performs daily service/maintenance and maintains the cleanliness of vehicle exterior/interior throughout the shift.
• Participates as an Essential employee in the Department's Snow and Ice Control Program and other emergency or special activities.
• Performs other tasks and duties assigned, which may not be specifically listed in the position description; however, are within the general occupational category and responsibility level typically associated with the employee's class of work.

Benefits

• The salary range listed in this announcement reflects the offer range for this position. Offers made within this range are based on qualifications, experience, and internal equity.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED