Transit Operator Part Time

El Dorado County Transit Authority•Diamond Springs, CA

About The Position

Under general supervision, operates buses, vans, and automobiles to provide scheduled, special, and dial-a-ride transit services for the public. Transports passengers, assists passengers with disabilities when boarding and disembarking, provides customer service, and presents a positive image of the transit system. Inspects vehicles and equipment for safe operating conditions and performs related duties as assigned. This is a fully qualified journey-level position responsible for the full range of transit vehicle operation, customer service, and safety-related tasks. The operator works independently and exercises judgment and initiative within established guidelines, receiving occasional instruction or assistance in new or unusual situations. The position receives general supervision from assigned supervisory and management staff and has no direct supervisory responsibilities. The work is primarily performed in a driving environment. Operators are frequently exposed to road and traffic conditions, noise, hot and cold temperatures, inclement weather, road hazards, vibration, chemicals, fumes, hazardous substances, and human or animal bodily fluids. The role may involve interacting with upset members of the public, staff, representatives, and contractors. Operators must be willing to work early morning, evening, weekend, holiday, and split shifts as required, and respond to emergency circumstances as required.

Requirements

Equivalent to completion of the twelfth grade.
At least six months of experience driving vehicles; transit-environment experience is preferred.
Possess and maintain a valid Class C California Driver’s License and a safe driving record throughout employment.
Possess, or be able to obtain within 90 days of appointment, a Class B California Driver’s License and maintain a safe driving record throughout employment.
Possess, or be able to obtain within 90 days of appointment, Verification Transit Training (VTT) certification with passenger endorsement.
Knowledge of the operational characteristics of passenger vehicles, including specialized accessibility devices.
Knowledge of safe driving practices for public transit vehicles, applicable safety regulations and Vehicle Code provisions, and ADA regulations for public transit operations.
Knowledge of daily and routine vehicle safety inspection methods, basic mechanical tasks such as checking oil, refueling, and installing snow chains, and communications devices including radio systems.
Knowledge of county roads and geography, basic mathematics and cash handling, basic first aid, and basic office support practices.
Knowledge of safe work methods and safety regulations, customer service techniques, English language structure and usage, and modern business equipment and communication tools, including relevant computers and software.
Ability to safely and skillfully operate public transit vehicles and accessibility equipment; present a positive public image; and respond effectively in emergencies.
Ability to provide excellent customer service, read and interpret maps and schedules, operate basic computer and communication systems, and collect and account for fares.
Ability to maintain assigned route schedules and prepare accurate, concise logs, records, and reports.
Ability to exercise independent judgment and initiative without close supervision; understand and apply relevant laws, codes, regulations, policies, procedures, and standards; communicate clearly in English; follow oral and written instructions; and maintain effective working relationships.
Ability to perform medium to heavy physical work, including lifting, carrying, pushing, or pulling objects up to 60 pounds, or heavier weights with proper equipment.
Ability to meet the position’s mobility, sensory, and physical requirements, including prolonged sitting; walking on varied surfaces; bending, stooping, kneeling, reaching, and climbing; and using vehicle controls and lifting devices.
Willingness to work early morning, evening, weekend, holiday, and split shifts as required, and to respond to emergencies as required.

Nice To Haves

Six months of vehicle-driving experience in a transit environment is preferred.

Responsibilities

Operate buses, vans, automobiles, and other vehicles to provide scheduled, special, and dial-a-ride transit services.
Pick up and deliver passengers; assist passengers with disabilities in boarding and disembarking, using specialized equipment when needed.
Provide passenger information, respond to patron questions and issues, and present a positive image of the transit system.
Operate transit vehicles safely under varying weather and road conditions.
Inspect vehicles and equipment for safe operating conditions; add fluids or air and make minor adjustments as needed; report maintenance or repair needs.
Enter passenger and route information using a computerized tablet or paper route sheet; check schedules and routes, note detours and special pickups, and collect and account for fares.
Maintain communication with the dispatch center and respond to dispatcher assignments.
Prepare accurate accident and incident reports; provide first aid as necessary and contact dispatch, a supervisor, or emergency services according to procedures.
Compile passenger-service data and assist with records and reports related to services provided.
Keep vehicles clean and orderly; search for trash and lost items, sweep and clean windows as needed, and drive vehicles through an automated washing system.
Respond to customer inquiries or complaints about service and refer matters to a supervisor as needed.
Provide office support assistance when assigned.
Follow safe work methods and use safety equipment related to the work.
Assist other Transit Operators with route orientation when needed.
Perform related duties as assigned.