Transit Operator Part Time

El Dorado County Transit Authority•Diamond Springs, CA

About The Position

Under general supervision, operates buses, vans, and automobiles to provide scheduled, special, and dial-a-ride transit services for the public. Picks up and delivers passengers, assists passengers with disabilities when boarding and disembarking, and provides customer service while presenting a positive image of the transit system. Inspects vehicles and equipment for safe operating conditions and performs related duties as assigned. This is a fully qualified, journey-level classification responsible for the full range of transit vehicle operation, customer service, and safety tasks. Incumbents work independently and exercise judgment and initiative within established guidelines, receiving only occasional instruction or assistance in new or unusual situations. The position receives general supervision from assigned supervisory and management staff and does not directly supervise staff. It is distinguished from Transit Supervisor, which is the first-level supervisory classification for operations staff.

Requirements

Equivalent to completion of the twelfth grade.
Six months of experience driving vehicles; transit-environment experience is preferred.
Possess and maintain a valid Class C California Driver’s License and a safe driving record throughout employment.
Possess or be able to obtain a Class B California Driver’s License within 90 days of appointment and maintain a safe driving record throughout employment.
Possess or be able to obtain a Verification Transit Training (VTT) certification with passenger endorsement within 90 days of appointment.
Knowledge of passenger-transport vehicle operating characteristics, including specialized accessibility devices; safe public transit driving practices; applicable safety regulations and Vehicle Code provisions; ADA regulations for public transit; routine vehicle safety inspection methods; basic mechanical tasks; communication devices; county roads and geography; basic mathematics, cash handling, first aid, and office support practices; safe work methods; customer-service techniques; English language usage; and relevant computers, software, equipment, and communication tools.
Ability to safely operate public transit vehicles and accessibility equipment; present a positive public image; respond effectively to emergencies; provide excellent customer service; read maps and schedules; use basic computer and communication systems; collect and account for fares; prepare accurate records and reports; maintain route schedules; exercise independent judgment and initiative; maintain logs and written records; apply relevant laws, policies, procedures, and standards; communicate clearly in English; follow oral and written instructions; and maintain effective working relationships.
Physical ability to operate a vehicle and drive on highways, surface streets, and country roads in light to heavy traffic; perform medium to heavy physical work; sit for long periods; walk on varied surfaces; and bend, stoop, kneel, reach, and climb to perform duties and inspect vehicles.
Ability to lift, carry, push, and pull objects weighing up to 60 pounds, or heavier weights using proper equipment.
Sensory and dexterity abilities include regularly hearing, sitting, reaching with hands and arms, operating controls and lifting devices with the legs and feet, and using finger and manual dexterity; visual abilities include near, distance, color, night, and peripheral vision, depth perception, and focus adjustment; hearing and speech are needed for in-person and telephone or radio communication.
Willingness to work early-morning, evening, weekend, holiday, and split shifts as required, and to respond to emergency circumstances as required.

Nice To Haves

Experience driving vehicles in a transit environment.

Responsibilities

Operate buses, vans, and automobiles for scheduled, special, and dial-a-ride transit services.
Pick up and deliver passengers; assist passengers with disabilities in boarding and disembarking, using specialized accessibility equipment where needed.
Provide transit information, respond to patron questions and issues, deliver customer service, and represent the transit system positively.
Operate transit vehicles safely in varied weather and road conditions.
Inspect vehicles and equipment; add fluids or air and make minor adjustments; report maintenance or repairs needed to meet agency and regulatory safety standards.
Enter passenger and route information using a computerized tablet or paper route sheet; check schedules and routes and note detours or special pickups.
Collect and account for fares.
Maintain communication with the dispatch center and respond to dispatcher assignments.
Prepare accurate accident and incident reports; provide first aid as necessary and contact dispatch, a supervisor, or emergency services according to procedures.
Compile passenger-service data and assist with records and reports.
Keep vehicles clean and orderly, search for trash and lost items, sweep and clean windows as needed, and drive vehicles through an automated washing system.
Respond to customer inquiries and complaints about service and refer matters to a supervisor as needed.
Provide office support as assigned.
Follow safe work methods and use safety equipment.
May assist other Transit Operators with route orientation.
Perform related duties as assigned.