Transit Analyst (Muckleshoot Tribal Member Only)

Muckleshoot Indian Tribe•Auburn, WA

About The Position

Under general supervision, the Transit Analyst is responsible for all facets of tribal transit operations for the Muckleshoot Indian Tribe, including dispatching, DOT compliance, preventive maintenance, and new equipment acquisition. The role provides senior-level leadership and direction, coordinating with others to meet customer expectations, control costs, maintain equipment, and ensure drivers and buses meet the Tribe’s standards. The Transit Analyst maintains program files and records, answers incoming calls, dispatches service, and performs customer pickups as needed. The position supports timely preparation and submission of reports, reviews transit data and records for FTA and BIA funding streams, and submits monthly reports to the Transit Manager for review and approval. It also maintains preventive maintenance records and helps ensure compliance with BIA and FTA regulations. The role assists in assessing customer needs and recommending ways to develop, implement, improve, and expand transit services and policies. It supports operational improvements and works cooperatively to provide seamless customer service, including coordinating with other departments on program compliance. The Transit Analyst updates, maintains, and schedules drivers at the Transit Manager’s discretion. Employees may also be asked to perform a broad range of office and field duties, which may fall outside their regular responsibilities.

Requirements

Graduation from high school or equivalent.
At least 2 years of experience in the transportation industry.
Valid State of Washington Driver’s License.
Ability to be insured by the Muckleshoot Tribe of Indians vehicle insurance program.
Current CPR/First Aid certificate or willingness to obtain certification immediately upon hire.
Ability to pass random DOT drug testing requirements.
Ability to maintain control of passenger behavior on a bus or other vehicle.
Ability to operate equipment and safely and efficiently drive a transit bus, van, and other transportation equipment.
Ability to establish and maintain effective relationships with tribal staff and officials, outside agency personnel, and the general public.
Ability to write clearly and concisely; prepare and maintain routine reports and correspondence in compliance with FTA, BIA, and WSDOT requirements; and keep accurate records.
Ability to use computers for word processing and data collection and management, including the MS Office Suite.
Ability to communicate skillfully and tactfully in public and community meetings.
Ability to follow directions and observe Tribal process protocols.
Ability to read, analyze, and interpret complex documents and respond effectively to sensitive inquiries or complaints.
Ability to apply logical or scientific thinking to a wide range of intellectual and practical problems and deal with nonverbal symbolism and abstract and concrete variables.
Knowledge of safety and maintenance requirements for buses, vans, and other transportation equipment.
Knowledge of Washington Motor Vehicle Code provisions applicable to transporting school children.
Knowledge of positive methods for maintaining passenger behavior and of equipment, policies, procedures, and strategies that promote compliance with local, state, federal, and national laws.
Knowledge of safe driving practices and techniques and the principles and methods of a transit system.
Muckleshoot Tribal Member only.

Responsibilities

Maintain transit program files for projects, contracts, and grants.
Answer incoming calls and dispatch service; perform customer pickups as required.
Assist with preparing and submitting required reports on time.
Prepare and review mileage, usage, data, reports, and records for FTA and BIA funding streams.
Submit monthly reports to the Transit Manager for review and approval.
Maintain preventive maintenance records and ensure adherence to BIA and FTA compliance regulations.
Assist in analyzing customer needs and recommend development, implementation, improvement, and expansion of transit services and policies.
Help improve operations, reduce turnaround times, and streamline work processes while providing quality customer service.
Assist the Transit Manager and other departments in ensuring compliance with applicable BIA and FTA standards.
Update, maintain, and schedule drivers at the Transit Manager’s discretion.
Perform office and field duties as needed, including duties that may be unrelated to regular responsibilities.