Transit Supervisor (Internal Only)

City of Petersburg•Petersburg VA 23803, VA

About The Position

The Transit Supervisor oversees the day-to-day operations of transit bus operators, ensuring buses remain on schedule and operate safely. The role works under close to general supervision within established procedures, while determining how and when to complete tasks. The supervisor prepares operator schedules, assigns operators to routes, monitors route operations and safety practices, responds to public complaints, and coordinates bus maintenance and repairs. The position also supports safety training, employee discipline, public communications about operational changes, and management of the assigned uniform budget.

Requirements

  • High school graduation or GED.
  • At least one year of experience operating buses, coaches, vans, or other vehicular equipment on the open highway.
  • Extensive knowledge of the City of Petersburg and surrounding areas.
  • Experience with ADA policies and procedures.
  • At least six months of experience dealing with the general public.
  • Extensive experience working with computer software.
  • Ability to facilitate a safety training course.
  • Attend Drug and Alcohol program training within six months of employment.
  • Valid Virginia Commercial Driver's License Class B with a Passenger Endorsement.
  • An equivalent combination of training and experience, as approved by the department, may be used to meet the minimum qualifications.

Nice To Haves

  • Supervisory experience preferred.

Responsibilities

  • Prepare schedules for transit operators.
  • Maintain data on monthly safety training classes for bus operators.
  • Monitor bus routes by following or riding buses to ensure compliance with federal and state laws and regulations, and City policies and procedures.
  • Recommend changes and improvements to existing standards and procedures.
  • Respond to and investigate complaints from the public regarding transit operations, resolving problems in a timely and efficient manner.
  • Engage in disciplinary action of employees.
  • Assign operators to routes to cover shortages.
  • Assist with maintaining the assigned uniform budget.
  • Review and monitor pre-trip inspections; coordinate maintenance and repairs for equipment and buses.
  • Conduct safety and training meetings.
  • Provide the public with information regarding operational changes.
  • Perform related work as assigned.
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