Transformation Change Manager

HPSpring, TX
$93,400 - $120,015Remote

About The Position

This role is responsible for leading change management communication and adoption across the organization on all transformational areas. The role collaborates cross-functionally and leverages project and change management methodologies to define change impacts, develop rollout plans, deliver communications, measure execution, and establish feedback loops.

Requirements

  • Proven track record managing large and/or international projects & large-scale organizational change efforts.
  • A solid understanding of how people go through a change, change process and organizational issues and challenges.
  • Experience and knowledge of change management principles, methodologies, and tools.
  • Solid business and customer-oriented acumen.
  • Experience with large-scale organizational change efforts.
  • Strong ability to produce and manage external and internal presentation and training materials, staying on brand and on message with strong visualizations.
  • Strong communication and presentation skills, ability to clearly articulate messages to a variety of audiences.
  • Think ahead, plan in advance, build project plans – with a big drive and enthusiasm for knocking down obstacles along the way and getting things done.
  • Strong problem solving skills, team player with the ability to work collaboratively with and through others while establishing and maintaining strong relationships.
  • Excellent active listening skills.
  • Effective facilitation, influencing, conflict resolution and negotiation skills.
  • Ability to influence others and move toward a common vision or goal.
  • Flexible and adaptable; able to work in ambiguous situations.

Nice To Haves

  • Experience leading large-scale organizational change initiatives and cross-functional transformation programs in global or matrixed environments is highly preferred.

Responsibilities

  • Develop change management plan for transformation program and initiatives, owns and ensures execution of the plan.
  • Apply a structured methodology and lead change management activities: Leverage a change management methodology, process and tools to create a strategy to support adoption of the changes required by a project.
  • Assess the change impact: Support the overall design and definition of change components, processes, personas and roles & responsibilities.
  • Identify changes in process and program and integrate change management activities into the overall project plan, working closely with the project managers.
  • Consult and coach project teams / workstreams on how to move towards a common goal.
  • Create before & after comparisons that help stakeholders and employees to understand the change journey.
  • Define key stakeholders and establish outreach plans to ensure everybody is informed and engaged – no surprises to key stakeholders.
  • Identify and manage anticipated resistance / risks / sensitivities, mitigate risks with extensive scenario planning and risk mitigating tactics.
  • Support communication and training efforts: Enable the design, development, delivery and management of key communications (communication plan, messaging, communications review process).
  • Develop toolkits and materials, review with focus groups for validation, ensure checkpoints and steps completed for successful launch and adaptation.
  • Build advocates / superusers that support spreading the word.
  • Define and measure success metrics and monitor change progress; Measure execution and establish feedback loops, evaluate and ensure user readiness, conduct surveys internal and external to catch pulse.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long term/short term disability insurance
  • Employee assistance program
  • Flexible spending account
  • Life insurance
  • Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
  • 11 paid holidays
  • Additional flexible paid vacation and sick leave
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